[Spce-user] Set billing profile per subscriber not per customer.
Matthias Hohl
matthias.hohl at telematica.at
Fri Sep 25 10:41:30 EDT 2015
Hello,
yah i know that this is the way to create a second customer but in my opinion, this is just a work arround and no real deal.
Better would be to associate the billing profile to a subscriber and not to a customer.
So there is ONE customer with differnent subscriber with different billing profiles.
otherwise you can't have a real overview of the subscriber of one customer. (cause in your case, you must create 2 or 3 or whatever customers. But it is everytime the same contact behind).
Also there is no function to see the customers of a contact in SPCE... i can only search for the customer name in the customer database and see there then 2 customers and must go into it and look which customer has which subsribers inside.
not really workflow friendly.
but just my 2 cents to this story.
Von: "Daniel Grotti" <dgrotti at sipwise.com>
An: spce-user at lists.sipwise.com
Gesendet: Donnerstag, 24. September 2015 15:37:28
Betreff: Re: [Spce-user] Set billing profile per subscriber not per customer.
Hi,
In this case you have to create a customer associated to the billing
profile 1 with 1 subscriber, and another customer associated to BP 2
with 1 subscriber.
These 2 customer can share the same contact.
I don't see any problem here.
--
Daniel Grotti
VoIP Engineer
Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | www.sipwise.com
On 09/24/2015 10:22 AM, Matthias Hohl wrote:
> Hello,
>
> today I regonize a small workflow problem in 3.8.2:
>
> There is a contact, a contact could have different customers, and every
> customers could have different subscribers.
> So, now I have one customer who needs 2 subscribers, but the customers
> needs for every subscriber a different billing profile.
> This is currently not possible, cause the billing profile is on customer
> layer and not in subscriber layer.
>
> Only work-a-round is to clone the customer and give the new
> cloned customer a different billing profile and create then the second
> subscriber.
>
> That is a little problem, cause I can't centralize the subscribers of
> one customer with different billing profiles in one customer profile.
>
> It would be good, if one customer could have different subscribers with
> different billing profiles.
>
>
> Is this maybe a feature, which will implement in the future?
> Or is this already possible in version 4.0.1 ?
>
>
> Thank You
>
>
>
>
>
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