[Spce-user] NGCP-FRAUD Protection doesn't work in 4.3.1

[Kirill Solomko]

Hi Matthias,

Thanks for your feedback, I will check that part throughly.

Kind regards,
Kirill

> On 26 Apr 2016, at 09:44, Matthias Hohl <matthias.hohl at telematica.at> wrote:
> 
> Hello Kirill again :)
> 
> Sorry but this can't be possible.
> This subscriber is our own internal subscriber, and this subscriber never ever have 178 EUR monthly debit.
> I checked the Call History and the also created an invoice for 2016-04 and also check the CDR files.
> 
> Just in this moment there is a monthly billing fee of 44.65 EUR without Tax.
> 
> So it is definitely impossible to have 178 EUR there. 
> I also did again a test and did the fraud check script again, and again in the notification mail there is 178,59 EUR. Yesterday there was 178,56 EUR. 
> 
> Customer # 6 has been locked due to exceeding the configured
> credit balance threshold (178.59 >= 20.00) in the customer  settings.
> 
> I don't know from where he takes this amount, but it is definitely not the right amount if this subscriber or customer.
> 
> Any idea?
> 
> Thanks.
> 
> -----Ursprüngliche Nachricht-----
> Von: Kirill Solomko [mailto:ksolomko at sipwise.com <mailto:ksolomko at sipwise.com>] 
> Gesendet: Dienstag, 26. April 2016 00:08
> An: Matthias Hohl <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at>>
> Cc: Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
> Betreff: Re: [Spce-user] NGCP-FRAUD Protection doesn't work in 4.3.1
> Priorität: Hoch
> 
> 
>> On 25 Apr 2016, at 19:22, Matthias Hohl <matthias.hohl at telematica.at> wrote:
>> 
>> 4. BUG:
>> 
>> The [% interval_cost %] shows the false value.
>> 
>> The mail i got for daily lock notification script:
>> Customer # 6 has been locked due to exceeding the configured credit 
>> balance threshold (6.11 >= 1.00) in the customer settings.
>> 
>> The daily debit on the whole customer with this subscriber for today is just "1.53 EUR". I checked this my Why is there 6.11 EUR?
>> 
>> 
>> The mail I got for monthly lock notification script:
>> Customer # 6 has been locked due to exceeding the configured credit 
>> balance threshold (178.56 >= 2.00) in the customer settings.
>> 
>> The monthly debit on the whole customer with this one subscriber is just "45.11 EUR". Why is there 178.58 EUR?
>> 
>> I checked the interval cost values by filtering the "call details" of the subscriber from 01.04.2016 to endless for monthly call costs and 25.04.2016 to endless for todays call costs.
>> 
> 
> The value is taken directly from the customer’s cdrs, therefore it can possibly differentiate from the actual balance representation on the GUI.
> 
>> BTW BUG: if I set there a "TO DATE", the filtering doesn't work..
>> BTW BUG 2: In Customer Details, if I look into the "Billing Profile 
>> schedule" also the activate billing profile is strikethrough (the 
>> checkbox is enabled but the date and name is Strikethrough)
>> 
> 
> We will check ngcp-panel side for those 2 reported GUI misbehaviours, thanks for reporting it. 
> 
>> 
>> Sorry, but didn't you do any internal testing before releasing a new software version?
>> 
> 
> We do indeed. ngcp fraud detection behaviour has been preserved in some ways to allow smooth transition for already existing customers.
> 
> Kind regards,
> Kirill

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