[Spce-user] Notification sounds (sound_set) by calls from PSTN/Peering not working

[Matthias Hohl]

Fixed!
Was a problem by my carrier. They fixed that today.

Von meinem iPhone gesendet

> Am 18.02.2016 um 23:53 schrieb Matthias Hohl <matthias.hohl at telematica.at>:
> 
> Hello,
> 
> so you thinking, that the problem is at the Peering Server? That this one
> doesn't allow the early media?
> Is there any way to check, if the spce is playing the media right on peering
> side?
> 
> Yah such a option maybe could be a good solution.
> I will talk to my inbound peering provider, if they can check there config.
> 
> Thanks for the hint.
> 
> 
> -----Ursprüngliche Nachricht-----
> Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von
> Andreas Granig
> Gesendet: Donnerstag, 18. Februar 2016 23:08
> An: spce-user at lists.sipwise.com
> Betreff: Re: [Spce-user] Notification sounds (sound_set) by calls from
> PSTN/Peering not working
> 
> Hi,
> 
> Maybe the peering server is ignoring the early media played by the system?
> 
> We've already thought about adding a config option to actually connect the
> call and play the announcement within the connected call instead of inside
> early media. Never followed through as it might have a regulatory impact,
> since in that case costs are imposed on the calling party in that case. It's
> on our radar, no specific release on when to do it though.
> 
> Andreas
> 
>> On 02/18/2016 12:06 PM, Matthias Hohl wrote:
>> Hello,
>> 
>> 
>> 
>> i post several days ago a problem, that there is no voice message 
>> playing, if there are concurrent calls exceeded, so the caller just 
>> hear the ringing tone and nothing else.
>> 
>> Today I did some more tests and found out the problem, but no solution 
>> for it.
>> 
>> 
>> 
>> The problem just happen, if the call comes from PSTN/Peering.
>> 
>> If the caller is another subscriber on the server, the notification 
>> sounds works perfectly.
>> 
>> 
>> 
>> So if somebody from PSTN is calling a local subscriber, and this local 
>> subscriber is not online or busy or call limit exceeded or whatever, 
>> the call goes to the application server but the caller just hear the 
>> normal ringing tone and no notification voice until the caller hang up by
> himself.
>> 
>> So the caller from PSTN/Peering doesn’t recognize that the callee will 
>> never answer and get no information about that the callee is not 
>> available, or busy, or whatever.
>> 
>> BUT if the callee get called from another local subscriber, the 
>> notification about unavailable or busy or whatever, will be played 
>> correctly.
>> 
>> So the problem just happen, if the call comes from a Peering (PSTN).
>> 
>> 
>> 
>> So normally the sound “callee_offline.wav” or “callee_busy.wav” etc 
>> should be played as well if the call comes from PSTN/peering.
>> 
>> I set the soundset correctly and also activate the loop function, but 
>> like I wrote, it just works with local calls but not with PSTN/peering 
>> calls.
>> 
>> 
>> 
>> Maybe I have somewhere a setting false or whatever, don’t know.
>> 
>> I also checked the config.yml but can’t find any hint for solving this 
>> problem.
>> 
>> 
>> 
>> Would be nice, if you could help me out with this problem.
>> 
>> 
>> 
>> THANKS!
>> 
>> 
>> 
>> 
>> 
>> 
>> 
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>> Spce-user at lists.sipwise.com
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