[Spce-user] Fwd: subscriber offline

[Daniel Grotti]

Hi,
please check NGCP side:

mysql > select * from kamailio.location where username='testuser';

Then please provide the kamailio-proxy.log related to the REGISTER and 
to the call to this user.

Thanks,
Daniel


On 05/23/2016 03:31 PM, Роман Кубів wrote:
>
> Thank you for the quick response.
>
> Yes 10.200.10.0/24 <http://10.200.10.0/24> is reachable from 
> 192.168.1.0/24 <http://192.168.1.0/24> network:
>
> [root at localhost 4]# ping 10.200.10.6
> PING 10.200.10.6 (10.200.10.6) 56(84) bytes of data.
> 64 bytes from 10.200.10.6 <http://10.200.10.6>: icmp_seq=1 ttl=64 
> time=0.842 ms
> 64 bytes from 10.200.10.6 <http://10.200.10.6>: icmp_seq=2 ttl=64 
> time=0.719 ms
> 64 bytes from 10.200.10.6 <http://10.200.10.6>: icmp_seq=3 ttl=64 
> time=1.75 ms
>
> And peer is online:
> [root at localhost 4]# asterisk -rnx 'sip show peers'
> Name/username Host                                    Dyn Forcerport 
> ACL Port     Status
> 20external/testuser 10.200.10.6 5060     OK (2 ms)
>
> Butregistration is not:
> [root at localhost 4]# asterisk -rnx 'sip show registry'
> Host                                    dnsmgr Username       Refresh 
> State Reg.Time
> 0 SIP registrations.
>
> My registration rule in sip.conf:
> register => 
> testuser at 10.200.10.6:MyPassWd1:testuser at 10.200.10.6:5060/2100~3600 
> <http://yPassWd1:testuser@10.200.10.6:5060/2100%7E3600>
>
> 2016-05-23 12:09 GMT+03:00 Daniel Grotti <dgrotti at sipwise.com 
> <mailto:dgrotti at sipwise.com>>:
>
>     Hi,
>     it means that your user is not registered.
>     Check you REGISTRATION, and make sure that the user can really
>     reach and register in the platform.
>     Are you sure that 10.200.10.0/24 <http://10.200.10.0/24> is
>     reachable from 192.168.1.0/24 <http://192.168.1.0/24> network ?
>
>
>     Daniel
>
>
>
>     On 05/23/2016 10:41 AM, Роман Кубів wrote:
>>     Hello! I have 2 interfaces on my sipwise server: 1 with public IP
>>     and other looking in my internal network (10.200.10.0/24
>>     <http://10.200.10.0/24>). When i try register subscriber in the
>>     same network (10.200.10.0/24 <http://10.200.10.0/24>) all its ok,
>>     but when i try register from other network (192.168.1.0/24
>>     <http://192.168.1.0/24>) and call to subscriber, then i get massage:
>>
>>     May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Local user
>>     offline - R=sip:testuser at 10.200.10.6:5060
>>     <http://sip:testuser@10.200.10.6:5060>
>>     ID=0f2442ae5b2bc81b2ed385811106365b at 194.44.209.149:5060
>>     <http://0f2442ae5b2bc81b2ed385811106365b@194.44.209.149:5060>
>>     UA='Asterisk PBX 1.8.32.2
>>
>>
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