[Spce-user] Fax issue

[William Hilsum]

Thanks Daniel,

I know there is a separate protocol/codec for fax and just didn't know if I had to enable anything to support it.

That's good to hear! Thanks

Sent from my iPhone

On 21 Oct 2016, at 12:27, Daniel Grotti <dgrotti at sipwise.com<mailto:dgrotti at sipwise.com>> wrote:

Hi,
since CE does not support fax termination, this is and end-to-end fax transmission, and you don't need to do anything on CE to support that.

--
Daniel Grotti


On 10/21/2016 12:46 PM, William Hilsum wrote:
Hi,

Got a little problem and I'm not too sure where the issue is.

I have a tenant on 3CX and I followed their guide for a fax, however
when the call gets to 3CX, it instantly hangs up.

I've never used fax before on VOIP, and if it is an issue on 3CX, I
apologise and will look there, but, I was wondering if anyone knows if
there is anything special I need to do on Sipwise to support fax?

Thanks

William


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