[Spce-user] Fax issue

Daniel Grotti dgrotti at sipwise.com
Fri Oct 21 10:11:11 EDT 2016


Hi,
because T38 or G711 is transparent for use, we just forward the RTP 
traffic, that's all.
Negotiation is between end-points.


--
Daniel Grotti


On 10/21/2016 01:33 PM, William Hilsum wrote:
> Thanks Daniel,
>
> I know there is a separate protocol/codec for fax and just didn't know
> if I had to enable anything to support it.
>
> That's good to hear! Thanks
>
> Sent from my iPhone
>
> On 21 Oct 2016, at 12:27, Daniel Grotti <dgrotti at sipwise.com
> <mailto:dgrotti at sipwise.com>> wrote:
>
>> Hi,
>> since CE does not support fax termination, this is and end-to-end fax
>> transmission, and you don't need to do anything on CE to support that.
>>
>> --
>> Daniel Grotti
>>
>>
>> On 10/21/2016 12:46 PM, William Hilsum wrote:
>>> Hi,
>>>
>>> Got a little problem and I'm not too sure where the issue is.
>>>
>>> I have a tenant on 3CX and I followed their guide for a fax, however
>>> when the call gets to 3CX, it instantly hangs up.
>>>
>>> I've never used fax before on VOIP, and if it is an issue on 3CX, I
>>> apologise and will look there, but, I was wondering if anyone knows if
>>> there is anything special I need to do on Sipwise to support fax?
>>>
>>> Thanks
>>>
>>> William
>>>
>>>
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>>>
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