[Spce-user] Some voicemail files missing in mr4.5.1 ?

Victor Seva vseva at sipwise.com
Fri Oct 28 04:15:16 EDT 2016


On Thu, 2016-10-27 at 12:19 +0800, Walter Klomp wrote:
> Hi,
> 
> This is a new installation SPCE mr4.5.1 - but when trying to retrieve
> voicemail, call drops because it can’t find the “at” file…
> 
> Connected to Asterisk 11.13.1~dfsg-2+deb8u1 currently running on
> sipwiseau (pid = 14348)
>     -- <SIP/sip_proxy-00000000> Playing 'vm-opts.alaw' (language
> 'en')
>     -- <SIP/sip_proxy-00000000> Playing 'vm-first.alaw' (language
> 'en')
>   == Parsing '/var/spool/asterisk/voicemail/default/78eb5397-6956-
> 4a85-b342-442668a8bada/INBOX/msg0000.txt': Found
>     -- <SIP/sip_proxy-00000000> Playing 'vm-message.alaw' (language
> 'en')
>     -- <SIP/sip_proxy-00000000> Playing 'vm-received.alaw' (language
> 'en')
> [Oct 27 15:10:52] WARNING[15280][C-00000000]: file.c:701
> ast_openstream_full: File digits/at does not exist in any format
> [Oct 27 15:10:52] WARNING[15280][C-00000000]: file.c:1017
> ast_streamfile: Unable to open digits/at (format (alaw)): No such
> file or directory
> [Oct 27 15:10:52] WARNING[15280][C-00000000]: say.c:431 wait_file:
> Unable to play message digits/at
>   == Spawn extension (macro-voicemailowner_nopass, s, 5) exited non-
> zero on 'SIP/sip_proxy-00000000' in macro 'voicemailowner_nopass'
>   == Spawn extension (sip_in, abc61283208690, 4) exited non-zero on
> 'SIP/sip_proxy-00000000’
> 
> Maybe need a patch ?

Try installing the package asterisk-core-sounds

-- 
Victor Seva
Software Engineer

Phone: +43(0)1 301 2029
Email: vseva at sipwise.com
Website: www.sipwise.com

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH“ - Europaring F15 – 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206
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