[Spce-user] Fraud Prevention locks by reaching billing profile limit

Matthias Hohl matthias.hohl at telematica.at
Thu Oct 26 08:01:01 EDT 2017



Version: 4.5.5


I am not sure if i already report this, but if a billing profile fraud limit
is reached, the spce does a "global" lock on this subscriber and not just
the "all outgoing calls" lock, like it is defined in the billing profile.


Billing Profile Setting:

Fraud monthly Lock: "all outgoing calls"

Fraud daily Lock: "all outgoing calls"


Now the customer reach the lock limit.


If i open the customer there is:


"Customer is locked"


If i open the subscriber there is:


Subscriber status is locked

Subscriber is locked for global


But should "locked for" not set to "all outgoing calls" only?


Thank you.



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