[Spce-user] Fraud Prevention locks by reaching billing profile limit

[Matthias Hohl]

The problem behind this:

The customer and the subscriber get locked globally, so they are blocked for
inbound and outbound calls, but normally they should just locked for
outbound, like it is defined in the billing profile.

 

 

Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von
Matthias Hohl
Gesendet: Donnerstag, 26. Oktober 2017 14:01
An: 'Spce-user' <Spce-user at lists.sipwise.com>
Betreff: [Spce-user] Fraud Prevention locks by reaching billing profile
limit

 

Hello,

 

Version: 4.5.5

 

I am not sure if i already report this, but if a billing profile fraud limit
is reached, the spce does a "global" lock on this subscriber and not just
the "all outgoing calls" lock, like it is defined in the billing profile.

 

Billing Profile Setting:

Fraud monthly Lock: "all outgoing calls"

Fraud daily Lock: "all outgoing calls"

 

Now the customer reach the lock limit.

 

If i open the customer there is:

 

"Customer is locked"

 

If i open the subscriber there is:

 

Subscriber status is locked

Subscriber is locked for global

 

But should "locked for" not set to "all outgoing calls" only?

 

Thank you.

 

 

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