[Spce-user] Unable to creat large invoices
Irina Peshinskaya
ipeshinskaya at sipwise.com
Thu Oct 12 05:12:51 EDT 2017
Dear Koot,
Could you please remind me your ngcp-panel version?
All concatenations I see in the Invoice.pm are too far from line 169.
Thanks in advance.
Best regards,
Irina Peshinskaya
On 12.10.2017 11:36, Koot Pienaar wrote:
>
> Hi Team
>
> I get the following error in panel.log when generating invoices with
> large amounts of calls.
>
> Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86
> CALLED=Controller::Invoice::__ANON__ TX=14ECC54ADC9EF410
> USER=administrator DATA={ 'template.id' => '2', 'period' => '2017-09',
> 'submitid' => '', 'contract.id' => '15', 'save' => 'Save'} MSG="Failed
> to save invoice meta data. (DBIx::Class::Storage::DBI::_dbh_execute():
> DBI Exception: DBD::mysql::st execute failed: MySQL server has gone
> away [for Statement "INSERT INTO `billing`.`invoices` ( `amount_net`,
> `amount_total`, `amount_vat`, `contract_id`, `data`, `period_end`,
> `period_start`, `serial`) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )" with
> ParamValues: 0=5923.9, 1=6753.25, 2=829.346, 3="15", 4=undef,
> 5='2017-09-30 23:59:59', 6='2017-09-01 00:00:00',
> 7='tmp150779690053912'] at
> /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 290#012)" LOG=""
>
> Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86
> CALLED=Controller::Invoice::create TX=14ECC54AE303C380
> USER=administrator DATA={ 'submitid' => '', 'contract.id' => '15',
> 'save' => 'Save', 'template.id' => '2', 'period' => '2017-09'}
> MSG="Failed to create invoice. ({UNKNOWN}: Use of uninitialized value
> $contract_id in concatenation (.) or string at
> /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 169. at
> /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm line 526#012)" LOG=""
>
> I do not see any logs in Mysql.log or mysql.err
>
> Koot Pienaar
>
> VoIP Coordinator
>
> Ntelecom Central
>
> Tel: 051 412 6300
>
> Email: koot at ntelecom.co.za <mailto:koot at ntelecom.co.za>
>
> Website: www.ntelecom.co.za <http://www.ntelecom.co.za/>
>
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