[Spce-user] Unable to creat large invoices

[Koot Pienaar]

HI Irina

 

Current version is 5.3.1

 

ngcp-panel 5.3.1.2+0~mr5.3.1.2

regards 

 

Koot Pienaar

VoIP Coordinator

Ntelecom Central

Tel: 051 412 6300

 

Email:  <mailto:koot at ntelecom.co.za> koot at ntelecom.co.za

Website:  <http://www.ntelecom.co.za/> www.ntelecom.co.za

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From: Irina Peshinskaya [mailto:ipeshinskaya at sipwise.com] 
Sent: 12 October 2017 11:13 AM
To: Koot Pienaar; Spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Unable to creat large invoices

 

Dear Koot,

Could you please remind me your ngcp-panel version? 
All concatenations I see in the Invoice.pm are too far from line 169.

Thanks in advance.

Best regards,
Irina Peshinskaya

On 12.10.2017 11:36, Koot Pienaar wrote:

Hi Team

 

I get the following error in panel.log when generating invoices with large amounts of calls. 

 

Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::__ANON__ TX=14ECC54ADC9EF410 USER=administrator DATA={ 'template.id' => '2', 'period' => '2017-09', 'submitid' => '', 'contract.id' => '15', 'save' => 'Save'} MSG="Failed to save invoice meta data. (DBIx::Class::Storage::DBI::_dbh_execute(): DBI Exception: DBD::mysql::st execute failed: MySQL server has gone away [for Statement "INSERT INTO `billing`.`invoices` ( `amount_net`, `amount_total`, `amount_vat`, `contract_id`, `data`, `period_end`, `period_start`, `serial`) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )" with ParamValues: 0=5923.9, 1=6753.25, 2=829.346, 3="15", 4=undef, 5='2017-09-30 23:59:59', 6='2017-09-01 00:00:00', 7='tmp150779690053912'] at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 290#012)" LOG=""

 

Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::create TX=14ECC54AE303C380 USER=administrator DATA={ 'submitid' => '', 'contract.id' => '15', 'save' => 'Save', 'template.id' => '2', 'period' => '2017-09'} MSG="Failed to create invoice. ({UNKNOWN}: Use of uninitialized value $contract_id in concatenation (.) or string at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 169. at /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm line 526#012)" LOG=""

 

I do not see any logs in Mysql.log or mysql.err 

 

 

 

Koot Pienaar

VoIP Coordinator

Ntelecom Central

Tel: 051 412 6300

 

Email:  <mailto:koot at ntelecom.co.za> koot at ntelecom.co.za

Website:  <http://www.ntelecom.co.za/> www.ntelecom.co.za

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Confidentiality Notice: 

This e-mail may contain confidential information and is intended only for the use of the recipient named above. 

Should you receive this e-mail in error, please forward it to  <mailto:koot at ntelecom.co.za> koot at ntelecom.co.za  and delete from your in-box. 

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