[Spce-user] Recalculating invoice

[Koot Pienaar]

Hi guys

 

So i had a typo on one of my ratings. When customer noticed i had to
regenerate invoice with correct values. After correcting the rates in my
billing profile, I changed rating status for calls with incorrect rates to
unrated in the database and waited for rate-o-mat to rerate calls. Calls
were rerated correctly but my invoice total was not recalculated when i
recreated the invoice.

 

I also tried to clear the contract cash balance in the cdr for that billing
period but it stays the same.

 

Please advise on how to go about corrctly rectifying invoices in situations
like this?

 

Regards 

 

Koot Pienaar

 

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