[Spce-user] Sipwise Call Drop 32 sec

[Daniel Grotti]

Hi,
start to have a look at the kamailio-lb.log and the kamailio-proxy.log 
in order to understand why the call is drop.
As Jon suggested already, it could related to the missing ACK received 
from the callee party.
The log (and a SIP trace with sngrep on SPCE) will help you to 
understand where could be the problem.
Most likely SPCE does not receive the ACK at all from caller side.

Cheers,

-- 
Daniel Grotti
Head of Customer Support
Sipwise GmbH, Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Office: +43(0)130120332
Email: dgrotti at sipwise.com
Website: https://www.sipwise.com

On 08/02/2018 06:22 AM, Alfirus Ahmad wrote:
> Hi,
>
> I installed Sipwise CE at home for testing purpose. I'm using dynamic 
> IP and my router model is D-link model name: DIR-850L.
>
> I already disable SIP Application Level Gateway (ALG) Configuration 
> and set DMZ to the Sipwise server.
>
> User A inside LAN -- call -- User B inside LAN = Fine
> User A outside LAN -- call -- User B inside LAN = 32 sec drop & can't 
> do video call
> User A outside LAN -- call -- User B outside LAN = 32 sec drop & can't 
> do video call
>
> Is there a solution? If need to change router, what model i should 
> use? I read setting STUN server can overcome the problem and how to do 
> that in sipwise?
>
> Thanks,
> Alfirus Ahmad
>
>
>
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