[Spce-user] CONFERENCE

Daniel Grotti dgrotti at sipwise.com
Mon Jan 8 11:40:27 EST 2018


You're welcome.

-- 
Daniel Grotti
Head of Customer Support
Sipwise GmbH, Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Office: +43(0)130120332
Email: dgrotti at sipwise.com
Website: https://www.sipwise.com

On 01/08/2018 05:38 PM, Syaiful Bahri Kamaruddin wrote:
>
> Hi Daniel,
> it done, the DTMF setting on tje softphone.
>
> Great Help from you.
>
> Thanxs in a millions
>
> Best Regards
>
> Syaiful
>
> On January 9, 2018 12:03:37 AM Daniel Grotti <dgrotti at sipwise.com> wrote:
>
>> Hi,
>> Please check that your device is supporting DTMF based on 
>> telephone-event (RFC 2833).
>> Looks like a DTMF problem. Have you tried from some other 
>> phone/softphones?
>>
>> Another check to do: what do you see in /var/log/ngcp/sems.log? You 
>> should see something like:
>>
>> Jan  8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: '>> start_pin_entry'
>> Jan  8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'start_pin_entry <<'
>> Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '2''
>> Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '6''
>> Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '5''
>> Jan  8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '8''
>> Jan  8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: 'Key 11 pressed, tryAgain is 0'
>> Jan  8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700] [execute, 
>> DSMCoreModule.cpp:542] INFO: FSM: '>> incorrect_retry, pin '2658', 
>> tryAgain '0''
>>
>>
>>
>>
>> Daniel
>>
>>
>>
>>
>> On 01/08/2018 04:49 PM, Syaiful Bahri Kamaruddin wrote:
>>>
>>> Hi Daniel,
>>>
>>> Sorry not to cc to user list.
>>>
>>> I had set up the pin number on the subscriber for the conference, 
>>> but when other subscriber call to it asking for pin, they enter it 
>>> accordingly but the system said the pin is invalid. But when I 
>>> remove the pin from the subscriber, they can go into conference.
>>>
>>> Mr 5.5.2
>>>
>>>          With PIN
>>>
>>>  1. Conference number > set with pin
>>>  2. Other subscriber call to conference number > enter PIN > pin
>>>     invalid
>>>
>>>          Without PIN
>>>
>>>  1. Conference number > NO PIN
>>>  2. Other subscriber call in > get into conference with prompt from
>>>     system telling the que number are…
>>>
>>> Best Regards
>>>
>>> Syaiful
>>>
>>> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for 
>>> Windows 10
>>>
>>> ------------------------------------------------------------------------
>>> *From:* Daniel Grotti <dgrotti at sipwise.com>
>>> *Sent:* Monday, January 8, 2018 10:50:22 PM
>>> *To:* Syaiful Bahri Kamaruddin
>>> *Subject:* Re: [Spce-user] CONFERENCE
>>> Hi,
>>> please make sure to write to the mailing list.
>>> What is the problem? that you can still enter without pin, if pin is 
>>> set?
>>>
>>>
>>> Daniel
>>>
>>>
>>> On 01/08/2018 03:48 PM, Syaiful Bahri Kamaruddin wrote:
>>>>
>>>> Hi Daniel,
>>>>
>>>> Have activated the soun set, call to conference can enter the 
>>>> conference line without pin . but when set the pin , when prompt to 
>>>> enter the pin that i set, it prompt , "you have entere invalid pin 
>>>> , please try again" , but without pin, i can enter .
>>>> Need your advise what to do next.
>>>>
>>>> Best Regards
>>>> Syaiful
>>>>
>>>> On January 8, 2018 2:41:25 PM Daniel Grotti <dgrotti at sipwise.com> 
>>>> wrote:
>>>>
>>>>> Hi,
>>>>> Conference is enabled out of the box.
>>>>> First you have to configure sound set and assign them to you 
>>>>> domain. You can load the  default sound sets in English.
>>>>> Then you can set Call forward to the conference in the 
>>>>> subscriber’s preferences.
>>>>>
>>>>> Daniel
>>>>>
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>> On 06.01.2018, at 16:58, Syaiful Bahri Kamaruddin 
>>>>> <chefsyaiful at outlook.com <mailto:chefsyaiful at outlook.com>> wrote:
>>>>>
>>>>>> Hi All,
>>>>>>
>>>>>> How to setup conference system in SPCE MR5.5.2 step by step as I 
>>>>>> used this for my internal calling system but halt on conference 
>>>>>> setting. Further more id there any pre-make sound set to be download.
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>> Syaiful Bahri Kamaruddin
>>>>>>
>>>>>> _______________________________________________
>>>>>> Spce-user mailing list
>>>>>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>>>>>> https://lists.sipwise.com/listinfo/spce-user
>>>
>>

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