[Spce-user] Problem with rating

[Jon Bonilla (Manwe)]

El Thu, 18 Jan 2018 10:07:12 +0100
Alessandro Bolletta <alessandro at mediaspot.net> escribió:

> Hi,
> 
>  
> 
> I have a spce community edition mr3.8x (now I upgraded it at 3.8.12), it runs
> in production for 2 years.
> 
> Now I have this problem. The rating engine is stuck at this error:
> 
>  
> 
> rate-o-mat: Error rating CDR batch: No contract balance for CDR 621075 found
> 
>  
> 
> I couldn’t figure out why, it is the first time that I see this message.
> 
>  
> 
> I just read in this mailing list that it is a contract balance related
> problem, and I also read that somebody advice to change the value of this
> field, but I don’t know how to do this.
> 
>  

Seen this before. You'll have to create the missing month in the
billing.contract_balance for that customer and run rateomat again.




-- 
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