[Spce-user] Unable to loging CSC

Daniel Grotti dgrotti at sipwise.com
Tue Nov 27 11:54:56 EST 2018


Hi,

1. Did you populate the Web Username and Web Password during the 
subscriber creation?
2. If yes, try to add the "@domain" in the web username, where "domain" 
is the subsciber's SIP domain. If you connect to https://<your_ip>:443 
and you just set username=user, without specifying the domain, the 
system will try to etch username user@<your_ip>. So if the subscriber is 
belonging to another SIP domain, you need to specify it.


Cheers,


-- 
Head of Customer Support                               Sipwise GmbH
e: dgrotti at sipwise.com                               Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: www.sipwise.com          FN: 305595f      FG: LG Wiener Neustadt

On 11/27/18 3:14 PM, koot at ntelecom.co.za wrote:
>
> Hi Guys
>
> Fresh install of 6.5.2.
>
> Create a new subscriber. Then when i try to login to the csc i get 
> wrong username and pasword.
>
> Panel.log says user not found.
>
> Any ideas?
>
> Koot Pienaar
>
>
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> https://lists.sipwise.com/listinfo/spce-user

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