[Spce-user] Unable to loging CSC

koot at ntelecom.co.za koot at ntelecom.co.za
Wed Nov 28 00:40:22 EST 2018

Thank you.


Point 2 solved the issue.


Koot Pienaar

From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of
Daniel Grotti
Sent: Tuesday, 27 November 2018 6:55 PM
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Unable to loging CSC



1. Did you populate the Web Username and Web Password during the subscriber
2. If yes, try to add the "@domain" in the web username, where "domain" is
the subsciber's SIP domain. If you connect to https://
<https://%3cyour_ip%3e:443> <your_ip>:443 and you just set username=user,
without specifying the domain, the system will try to etch username
user@<your_ip>. So if the subscriber is belonging to another SIP domain, you
need to specify it.


Head of Customer Support                               Sipwise GmbH
e: dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>
Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: www.sipwise.com <http://www.sipwise.com>           FN: 305595f      FG:
LG Wiener Neustadt

On 11/27/18 3:14 PM, koot at ntelecom.co.za <mailto:koot at ntelecom.co.za>

Hi Guys


Fresh install of 6.5.2.


Create a new subscriber. Then when i try to login to the csc i get wrong
username and pasword.


Panel.log says user not found.


Any ideas?


Koot Pienaar


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