[Spce-user] sipwise c5 ce - mr7.2.1 - voicemail is not recording messages

[Daniel Grotti]

Hi,
try to loging to astersik CLI with command: asterisk -vvvvvvr

Then make the call, and see what the standard output says.


--
Daniel Grotti

Head of Customer Support                               Sipwise GmbH
e: dgrotti at sipwise.com                               Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: www.sipwise.com          FN: 305595f      FG: LG Wiener Neustadt

On 4/8/19 4:56 PM, Raul Fernandez Gomez wrote:
>
> Thanks Daniel
>
> OK, any idea about what could be the problem and/or how to debug it?
>
> Best Regards
>
> Raul
>
> Raul Fernandez Gomez
> El 8/4/19 a las 10:40, Daniel Grotti escribió:
>> Hi,
>> VM messages are store in the database, in the kamailio table called 
>> voicemail_spool
>>
>>
>> -- 
>> Daniel Grotti
>>
>> Head of Customer Support                               Sipwise GmbH
>> e: dgrotti at sipwise.com Europaring F15
>> t: +43(0)130120332                          A-2345 Brunn Am Gebirge
>> w: www.sipwise.com FN: 305595f      FG: LG Wiener Neustadt
>>
>> On 4/5/19 6:57 PM, Raul Fernandez Gomez wrote:
>>> Hi spce-users,
>>>
>>>
>>> I have just to install a sipwise c5 ce - mr7.2.1 and I am having 
>>> problems with the voicemail / voicebox.
>>>
>>> When you leave a message it appears in the "Details" -> "Voice 
>>> Mails" section of the subscriber and the directory 
>>> /var/spool/asterisk/voicemail/default/[uuid]/INBOX is created but it 
>>> is always empty, no wav file is recorded.
>>>
>>>
>>> Any idea?
>>>
>>>
>>> If no, any idea about what log file I have to check or about how to 
>>> increase the log level? I am trying to find what is going wrong in 
>>> the log files but I cant see any error or warn message during the 
>>> recording in /var/log/ngcp/voicemail.log
>>>
>>>
>>> Thanks in advance for your help
>>>
>>>
>>> Best Regards
>>>
>>> Raul
>>>
>>> _______________________________________________
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
>>> https://lists.sipwise.com/listinfo/spce-user
>>
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