[Spce-user] sipwise c5 ce - mr7.2.1 - voicemail is not recording messages

[Raul Fernandez Gomez]

Thanks Daniel

OK, any idea about what could be the problem and/or how to debug it?

Best Regards

Raul

Raul Fernandez Gomez
El 8/4/19 a las 10:40, Daniel Grotti escribió:
> Hi,
> VM messages are store in the database, in the kamailio table called 
> voicemail_spool
>
>
> -- 
> Daniel Grotti
>
> Head of Customer Support                               Sipwise GmbH
> e: dgrotti at sipwise.com                               Europaring F15
> t: +43(0)130120332                          A-2345 Brunn Am Gebirge
> w: www.sipwise.com          FN: 305595f      FG: LG Wiener Neustadt
>
> On 4/5/19 6:57 PM, Raul Fernandez Gomez wrote:
>> Hi spce-users,
>>
>>
>> I have just to install a sipwise c5 ce - mr7.2.1 and I am having 
>> problems with the voicemail / voicebox.
>>
>> When you leave a message it appears in the "Details" -> "Voice Mails" 
>> section of the subscriber and the directory 
>> /var/spool/asterisk/voicemail/default/[uuid]/INBOX is created but it 
>> is always empty, no wav file is recorded.
>>
>>
>> Any idea?
>>
>>
>> If no, any idea about what log file I have to check or about how to 
>> increase the log level? I am trying to find what is going wrong in 
>> the log files but I cant see any error or warn message during the 
>> recording in /var/log/ngcp/voicemail.log
>>
>>
>> Thanks in advance for your help
>>
>>
>> Best Regards
>>
>> Raul
>>
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>
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