[Spce-user] sipwise c5 ce - mr7.2.1 - voicemail is not recording messages

Daniel Grotti dgrotti at sipwise.com
Mon Apr 8 04:40:47 EDT 2019

VM messages are store in the database, in the kamailio table called 

Daniel Grotti

Head of Customer Support                               Sipwise GmbH
e: dgrotti at sipwise.com                               Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: www.sipwise.com          FN: 305595f      FG: LG Wiener Neustadt

On 4/5/19 6:57 PM, Raul Fernandez Gomez wrote:
> Hi spce-users,
> I have just to install a sipwise c5 ce - mr7.2.1 and I am having 
> problems with the voicemail / voicebox.
> When you leave a message it appears in the "Details" -> "Voice Mails" 
> section of the subscriber and the directory 
> /var/spool/asterisk/voicemail/default/[uuid]/INBOX is created but it 
> is always empty, no wav file is recorded.
> Any idea?
> If no, any idea about what log file I have to check or about how to 
> increase the log level? I am trying to find what is going wrong in the 
> log files but I cant see any error or warn message during the 
> recording in /var/log/ngcp/voicemail.log
> Thanks in advance for your help
> Best Regards
> Raul
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