[Spce-user] Voicemail IVR says numbers with Country Code

Sven Van Gorp sven at alea-soluciones.com
Tue Dec 17 13:06:47 EST 2019


I have the following issue: when a call is sent to the VM, and the sub
does not have a personalized Greeting the Asterisk says the number of
the sub, same when you listed to the messages where is says received
from the number xxxxx

now it uses its internal number which is always in e.164 format, and
here in Europe we are not used to have the Country code in front

e.g. someone calls a number in Brussels 021234567, incoming rewrite rule
will change this to 3221234567 which is e.164

now the sub is busy and the call gets diverted to the mailbox, it stats
saying 3 2 2 1 2 3 4 5 6 7 is on the phone....

the called does not recognize this as the number he/she dialed.

I am trying to find somewhere to change this, but all I could find was
this in the /etc/ngcp-config/config.yaml  in the Asterisk part:

    normalize_match: ^00|\+([1-9][0-9]+)$
    normalize_replace: $1

but the documentation says little about it, and I tried a few options
like ^32([1-9][0-9]+)$ and replace 0$1 but no effect...

neither searching the list

any idea someone?


Sven Van Gorp.

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