[Spce-user] SPCE mr6.5.4 - conference calls

Marco Capetta mcapetta at sipwise.com
Wed Dec 11 02:36:59 EST 2019

Hi William,

a 500 error in case of call to conference service is usually related to 
missing sound sets.
Please check:
  - that you have created a sound-set
  - that you have uploaded in the sound-set the announcements related to 
the conference service (if you prefer you can also use the already 
existing announcements)
  - that the sound-set is correctly associated to the subscriber or to 
the subscriber's domain.

If you still receive the 500 error back, then please collect kamailio 
proxy and sems error logs.


On 12/10/19 8:43 PM, William Fulton wrote:
> Hello,
> I have been running mr6.5.4 for about 6-8 months in test. I am trying 
> to get conference calls working. I have a phone number set on 
> unconditional forward to conference. However, I get these messages in 
> the logs that indicate error 500 when trying to connect to the 
> conference. It seems it is sending the call to number at conferece.local 
> <mailto:number at conferece.local> and finding nothing there. This seems 
> like an obvious configuration error and I tried enabling the 
> conference connector in the config.yml file to see if it fixed the 
> problem, but no dice.
> Any help would be greatly appreciated.
> Thank you,
> Bill

*Marco Capetta *
VoIP Developer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone: +43(0)1 301 2044 <tel:+4313012044>
Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>

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