[Spce-user] Rate-O-Mat Keeps Failing in mr7.2.1

Thu Mar 28 10:52:20 EDT 2019

Hey,

yah thats the purpose of this feature… rat-o-mat fails when it can’t find any entries.

You have to check the entries and restart rate-o-mat and all your calls will be rated then.

3CX? I think you speaking from two different things… sipwise is a sip server solution… 3cx is a pbx solution. Not compareable in any way.

Von: EMMANUEL AFANG <afang.emmanuel at gmail.com> 
Gesendet: Donnerstag, 28. März 2019 15:39
An: Hohl Matthias <matthias.hohl at telematica.at>
Cc: spce-user <spce-user at lists.sipwise.com>
Betreff: Re: [Spce-user] Rate-O-Mat Keeps Failing in mr7.2.1

Hi
Added it the entries, and it still crashes. Rate-o-mat ought not to crash when it does not find an entry, because it's crashing means all other calls does not get rated.

Although, I already switched to 3CX. Sipwise is great, but still quite unstable.

Best Regards

Emmanuel Afang 

Mobile +2347084280332
Email:   <mailto:cuzomba at dial-mobile.com> afang.emmanuel at gmail.com <mailto:fang.emmanuel at gmail.com> 

Skype:  <mailto:cuzomba at dial-mobile.com> afang.emmanuel

On Wed, Mar 27, 2019 at 2:53 PM Hohl Matthias <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at> > wrote:

Hello,

in have no fee entries in your billing profile 4 defined for the destination 11223993988484

so rat-o-mat can’t bill this cdr and fails.

Von: Spce-user <spce-user-bounces at lists.sipwise.com <mailto:spce-user-bounces at lists.sipwise.com> > Im Auftrag von EMMANUEL AFANG
Gesendet: Mittwoch, 27. März 2019 14:32
An: spce-user <spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com> >
Betreff: [Spce-user] Rate-O-Mat Keeps Failing in mr7.2.1

Hi
Please rate-o-mat keeps failing with the following logs

Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: No duplication db credentials, disabled.

Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 2 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 3 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 4 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 2 aborted  (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 3 aborted  (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 4 aborted  (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: FATAL: 1/3 - rating CDR ID 2 aborted (failed 3 times), please fix it manually: FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '44222222222 at sipwise.net <mailto:44222222222 at sipwise.net> ' and destination user '11223993988484' or user/domain '11223993988484 at sbc.siperror.com <mailto:11223993988484 at sbc.siperror.com> ' found

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to billing db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to duplication db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to provisioning db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to provisioning db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to accounting db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to accounting db...

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr time balance column model loaded

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr tag column model loaded

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr relation column model loaded

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr cash balance column model loaded

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Up and running.

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 3

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 4

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Batch of 0 CDRs completed. 0 CDRs rated overall so far.

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: There were 3 failed CDRs, sleep 30

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 3

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 4

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Batch of 0 CDRs completed. 0 CDRs rated overall so far.

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: There were 3 failed CDRs, sleep 30

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs

Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2

What could be wrong ?

Best Regards

Emmanuel Afang 

Mobile +2347084280332
Email:   <mailto:cuzomba at dial-mobile.com> afang.emmanuel at gmail.com <mailto:fang.emmanuel at gmail.com> 

Skype:  <mailto:cuzomba at dial-mobile.com> afang.emmanuel

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