[Spce-user] Calls to Germany breaks off after 18 minutes

Pascal Friedrich pfriedrich at anexia-it.com
Tue May 14 09:15:29 EDT 2019


Hello,

we have issues with calls to Germany.
Sometimes calls to Germany breaks off after 18 minutes.
According to our Carrier- Partner, they send the Refresh message after 15 minutes to our SPCE and the SPCE dosen't respond.
They getting a 408 request time out from our end IP and after that the BYE message.

The trace files are attached.

Any idea to fix the problem?

Thanks,
Pascal

Pascal Friedrich
System Engineer

ANEXIA Internetdienstleistungs GmbH

Telefon: +43-50-556-53
Telefax: +43-50-556-500

E-Mail: DName at anexia-it.com<mailto:DName at anexia-it.com>
Web: http://www.anexia-it.com/

Anschrift Hauptsitz Klagenfurt: Feldkirchner Straße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

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