[Spce-user] Calls to Germany breaks off after 18 minutes

[Daniel Grotti]

Hi,
what version are you using?
Looks like an issue with session timers.

I would suggest to upgrade to mr6.5.4 and then set in config.yml SST to 
'transparent':

     session_timer:
       enable: transparent
       max_timer: '7200'
       min_timer: '90'
       session_expires: '300'



in this way SST are end-to-end, and should fix this case.

Cheers,


Daniel Grotti

Head of Customer Support                     Sipwise GmbH
e: dgrotti at sipwise.com                     Europaring F15
t: +43(0)130120332                A-2345 Brunn Am Gebirge
w: www.sipwise.com   FN: 305595f   FG: LG Wiener Neustadt

On 5/14/19 3:15 PM, Pascal Friedrich wrote:
> Hello,
> 
> we have issues with calls to Germany.
> 
> Sometimes calls to Germany breaks off after 18 minutes.
> 
> According to our Carrier- Partner, they send the Refresh message after 
> 15 minutes to our SPCE and the SPCE dosen’t respond.
> 
> They getting a 408 request time out from our end IP and after that the 
> BYE message.
> 
> The trace files are attached.
> 
> Any idea to fix the problem?
> 
> Thanks,
> 
> Pascal
> 
> *Pascal Friedrich*
> 
> System Engineer
> 
> ANEXIA Internetdienstleistungs GmbH
> 
> Telefon: +43-50-556-53
> 
> Telefax: +43-50-556-500
> 
> E-Mail: DName at anexia-it.com <mailto:DName at anexia-it.com>
> 
> Web: http://www.anexia-it.com/
> 
> Anschrift Hauptsitz Klagenfurt: Feldkirchner Straße 140, 9020 Klagenfurt
> 
> Geschäftsführer: Alexander Windbichler
> 
> Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT 
> U63216601
> 
> 
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