[Spce-user] Need help: Mediator stopped....

[Thomas Georg]

Hi,

we are running 6.4.1.1+0 mr6.4.1.1

Today I tried to apply the latest hotfixes.
While doing the prepare upgrade tasks I got the error:
bash: ngcp-customtt-diff-helper: command not found

No single file starting with ngcp-customtt is found…

Yesterday after my post also the loadbalancer stopped and all registrations went away.
After rebooting the machine the registrations came back but the mediator problem is still there.

I installed the hotfixes on our lab environment with no problems so I wanted to do this on the production environment with the above effect.

Regards
Thomas

Von: Spce-user <spce-user-bounces at lists.sipwise.com<mailto:spce-user-bounces at lists.sipwise.com>> Im Auftrag von Richard Fuchs
Gesendet: Freitag, 3. Mai 2019 15:52
An: spce-user at lists.sipwise.com<mailto:spce-user at lists.sipwise.com>
Betreff: Re: [Spce-user] Need help: Mediator stopped....

Hi,

Which version are you running?

Cheers

On 03/05/2019 06.55, Thomas Georg wrote:
Hi list,

last night our mediator stopped. Since then we have no calls in the call history.
When I try to start the mediator (ngcp-service mediator start) following occurs:

/var/log/ngcp/cdr.log:
May  3 11:43:02 spce (notice) mediator[10604]: mediator.c:188 [main]: Starting mediator
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:219 [main]: ACC acc database host='localhost', port='3306', user='kamailio', name='kamailio'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:221 [main]: CDR acc database host='localhost', port='3306', user='mediator', name='accounting'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:223 [main]: PROV database host='localhost', port='3306', user='mediator', name='provisioning'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:225 [main]: STATS database host='localhost', port='3306', user='mediator', name='stats'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:229 [main]: REDIS database host='localhost', port='6379', pass='<none>', id='21'
May  3 11:43:02 spce (notice) mediator[10604]: mediator.c:243 [main]: Up and running, daemonized=0, pid-path='/var/run/mediator.pid', interval=10
May  3 11:43:03 spce (err) mediator[10604]: medredis.c:60 [medredis_reply_to_entry]: Received Redis reply type 4 instead of 1 (string) for element 0
May  3 11:43:03 spce (err) mediator[10604]: medredis.c:641 [medredis_fetch_records]: Failed to convert redis reply to entry (cid '97dd0a92-0bfd-1233-7eb8-2b6d0a338bf5')
May  3 11:43:03 spce (info) mediator[10604]: mediator.c:391 [main]: Shutting down.
May  3 11:43:03 spce (info) mediator[10604]: mediator.c:397 [main]: Successfully shut down.


root at spce:~# ngcp-service redis status
● redis-server.service - Advanced key-value store
   Loaded: loaded (/etc/systemd/system/redis-server.service; enabled; vendor preset: enabled)
  Drop-In: /etc/systemd/system/redis-server.service.d
           └─override.conf
   Active: active (running) since Tue 2018-11-27 06:03:55 CET; 5 months 5 days ago
     Docs: http://redis.io/documentation,
           man:redis-server(1)
Main PID: 1045 (redis-server)
    Tasks: 3 (limit: 7127)
   CGroup: /system.slice/redis-server.service
           └─1045 /usr/bin/redis-server 127.0.0.1:6379

root at spce:~# ngcp-service mediator status
● ngcp-mediator.service - NGCP Mediator
   Loaded: loaded (/lib/systemd/system/ngcp-mediator.service; enabled; vendor preset: enabled)
   Active: inactive (dead) since Fri 2019-05-03 11:43:03 CEST; 5min ago
  Process: 10604 ExecStart=/usr/bin/mediator (code=exited, status=0/SUCCESS)
Main PID: 10604 (code=exited, status=0/SUCCESS)

We rebooted the box, same effect….

Any ideas?

Regards
Thomas



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