[Spce-user] You can neither make a call nor receive one because the RTC:engine is not active

[qabane me]

Hi

I reckon this is the giveaway?

You can neither make a call nor receive one because the RTC:engine is
not active. If you operate a C5 CE then first upgrade to a C5 PRO to be
able to use the RTC:engine.'

You are not on the PRO version?

On Sat, Sep 21, 2019 at 7:11 PM Justin @ New Lisol <justin at lisol.co.uk>
wrote:

> Hi,
>
> I've just installed the latest Sipwise CE from the install CD at
>
> https://www.sipwise.org/doc/mr7.5.1/spce/ar01s03.html#_using_sipwise_c5_install_cd_recommended
>
> But whenever I log in as a subscriber, I get this message:
>
> 'You can neither make a call nor receive one because the RTC:engine is
> not active. If you operate a C5 CE then first upgrade to a C5 PRO to be
> able to use the RTC:engine.'
>
> So, I looked around and found the instructions below to enable 'Call
> feature', but the checkbox to 'Enable rtc' on the default reseller is
> not there.
>
> Have I got the right version of the product?
>
> Thanks in advance for your help.
>
> -----
>
>   Log in to ngcp-panel with administrator credentials
> 1. Go to "Settings > Resellers""
> 1. Look for reseller row with "default" written in "Name" column, and
> click "Edit" for that row
> 1. Check "Enable rtc" checkbox and save
>
> -----
>
> Justin Njoh
>
>
>
> --
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>
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