[Spce-user] rate-o-mat stops within a minute

[Daniel Grotti]

Hi,
you have the following issue:

FATAL: No outbound fee info for profile 3 and source user '27100350499' 
or user/domain '27100350499 at voice.core2extreme.co.za' and destination 
user '0838092272' or user/domain '0838092272 at 169.239.8.60' found


so you miss a fee to match for that destination 
"0838092272 at 169.239.8.60" in the billing profile 3.

Please add the proper fees so rateomat can match that destination and 
rate the cdr.

Cheers,

Daniel Grotti

Head of Customer Support                     Sipwise GmbH
e: dgrotti at sipwise.com                     Europaring F15
t: +43(0)130120332                A-2345 Brunn Am Gebirge
w: www.sipwise.com   FN: 305595f   FG: LG Wiener Neustadt

On 7/20/20 4:39 PM, Reagan Kizanga wrote:
> I am needing a bit of assistance with the Rate-o-mat service that just 
> keeps on stopping, when this happens.
> 
> Billing fees stops charging the customers.
> 
> Please find attached  is the log file, when I test calls within 9-11 
> seconds interval after restarting the service the call charges fine.
> 
> Kind Regards
> 
> Core2Extreme IT Solution
> 
> Director
> 
> Reagan Kizanga
> 
> Cell : 078 081 7307
> 
> Tel  : 010 045 3647
> 
> Email: reagan.kizanga at core2extreme.co.za 
> <mailto:reagan.kizanga at core2extreme.co.za>
> 
> www.core2extreme.co.za <http://www.core2extreme.co.za>
> 
> 1534765147162_CLEAR
> 
> This email and any files transmitted with it are confidential and 
> intended solely for the use of the individual or entity to whom they are 
> addressed. If you have received this email in error please notify the 
> system manager at info at core2extreme.co.za <mailto:info at core2extreme.co.za>
> 
> 21 This email and any files transmitted with it are confidential and 
> intended solely for the use of the individual or entity to whom they are 
> addressed. If you have received this email in error please notify the 
> system manager at info at core2extreme.co.za
>