[Spce-user] Since 8.5.1 Fraud Lock mails doesn't work anymore

[Matthias Hohl]

We have an test-update:

 

If the fraud notify mail is set at the customer it works fine with the notifies.

If the fraud notify mail is set at the billing profile it doesn’t send the notifies.

 

 

 

Von: Matthias Hohl <matthias.hohl at telematica.at> 
Gesendet: Dienstag, 20. Oktober 2020 12:03
An: spce-user at lists.sipwise.com
Betreff: [Spce-user] Since 8.5.1 Fraud Lock mails doesn't work anymore

 

Hello Rene,

 

since upgrade to mr8.5.1 the fraud notify mails doesn’t work anymore.

Mail delivery directly via CLI is working but not the notify mail from fraud.

 

I checked logs and found a lot of this entries in api.log

 

Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET 401]/api/customerfraudevents/ TX=163FA2CF0DFB9378 USER= DATA=�{ 'notify_status' => 'new', 'no_count' => 'true', 'rows' => '100', 'page' => '1'}� MSG="" LOG="�Authorization required.�"

Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET]/api/customerfraudevents/ TX=163FA2CF10B20CA0 USER=system DATA=�{ 'page' => '1', 'rows' => '100', 'no_count' => 'true', 'notify_status' => 'new'}� MSG="" LOG=""

Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET 200]/api/customerfraudevents/ TX=163FA2CF10B20CA0 USER=system DATA=�{ 'rows' => '100', 'page' => '1', 'no_count' => 'true', 'notify_status' => 'new'}� MSG="" LOG="�{ "_links" : { "curies" : { "href" : "http://purl.org/sipwise/ngcp-api/#rel-{rel}", "name" : "ngcp", "templated" : true }, "profile" : { "href" : "http://purl.org/sipwise/ngcp-api/" }, "self" : { "href" : "/api/customerfraudevents/?page=1&rows=100&notify_status=new&no_count=true" } }, "total_count" : null}�"

 

In panel-debug.log I found this:

 

Oct 20 09:30:02 spce ngcp-panel: DEBUG: Path: api/customerfraudevents/

Oct 20 09:30:02 spce ngcp-panel: DEBUG: Root::auto: enable cache

Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto unauthenticated API request

Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto API request with system auth

Oct 20 09:30:02 spce ngcp-panel: DEBUG: Path: api/customerfraudevents/

Oct 20 09:30:02 spce ngcp-panel: DEBUG: Root::auto: enable cache

Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto unauthenticated API request

Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto API request with system auth

Oct 20 09:30:02 spce ngcp-panel: DEBUG: Form requested: NGCP::Panel::Form::CustomerFraudEvents::Admin; dont_use_cache: 0; create_new: undefined;

Oct 20 09:30:02 spce ngcp-panel: DEBUG: form is taken from cache

 

 

In panel-fcgi.log I found this:

 

Oct 20 09:30:02 spce ngcp_panel_fastcgi.pl[1474]: Use of uninitialized value $string in pattern match (m//) at /usr/share/perl5/DateTime/Format/Strptime.pm line 225.

 

 

 

Not sure, but it looks like this could be maybe relevant for this problem. 

 

Mit freundlichen Grüßen,

Matthias Hohl

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20201022/f72ff9ce/attachment-0002.html>