[Spce-user] Sipwise C5 CE do not play announcements

[Marco Capetta]

Hi,

You have to check kamailio proxy log (/var/log/ngcp/kamailio-proxy.log)
to see what is happening exactly to this call.
It could be useful also to increase the log level to have more details
(ngcp-loglevel proxy --set-verbose).

If you have any doubt you can also post here the log removing all the
sensitive data.

Additionally you can also start a 'sngrep' and verify where the call is
routed.


Cheers
Marco


On 12/04/21 11:40, Ho Sy Tan via Spce-user wrote:
> I use Sipwise C5 CE 8.2.1 with my topo like this:
> SIP client => NAT => Internet = > NAT => Sipwise
> ​​​​​​SIP Clients can call together well.
> But if I call to SIP account that don't have in my system or call to
> wrong SIP number, nothing happened. I've setup sound set for my domain.
>
> Do you have any advice?
>

-- 
*Marco Capetta *
Head Of VoIP Development Team

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone:  +43(0)1 301 2044 <tel:+43130120444>
Email:  mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website:  www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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