[Spce-user] Call Recordings can't be deleted via GUI mr8.5.4

Matthias Hohl matthias.hohl at telematica.at
Tue May 11 18:54:37 EDT 2021


Hello,

 

I played around today with the call recordings feature and it works fine so far. I can playback them via GUI and also download it from NFS share.

But as I try to delete my recorded files via the GUI (Subscriber > Call Recordings > Delete Recordings) I get an error back: Failed to delete recording [167E2498F5DADAF8]

 

Also if I try to enable “Force delete” I get back the same error message.

 

In var/log/ngcp/panel.log I found this:

 

May 12 00:50:34 spce ngcp-panel: ERROR: IP=188.65.77.77 CALLED=Controller::Subscriber::delete_recording TX=167E24DA0B49FD10 USER=matthias.hohl DATA=�{ 'submitid' => '', 'save' => "L\x{f6}schen"}� MSG="�Failed to delete recording (Can't unlink('/var/lib/rtpengine-recording/61d8faaa58d48272164dd0c559dab759%40xxx.telematica.at-0756b6033b77axxx-mix.wav'): Permission denied at /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 2434#012)�" LOG=""

May 12 00:50:42 spce ngcp-panel: ERROR: IP=188.65.77.77 CALLED=Controller::Subscriber::delete_recording TX=167E24DBE996FB08 USER=matthias.hohl DATA=�{ 'submitid' => '', 'force_delete' => '1', 'save' => "L\x{f6}schen"}� MSG="�Failed to delete recording (Can't unlink('/var/lib/rtpengine-recording/61d8faaa58d48272164dd0c559dab759%40xxx.telematica.at-0756b6033b77axxx-mix.wav'): Permission denied at /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 2434#012)�" LOG=""

 

I record to a NFS mount:

 

    nfs_remote_path: /NFS_share/call-recordings

    output_dir: /var/lib/rtpengine-recording

 

Any idea how to fix that?

 

 

 

Mit freundlichen Grüßen,

Matthias Hohl

 

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