[Spce-user] Inbound call routing issue

Marco Capetta mcapetta at sipwise.com
Fri Oct 1 04:05:29 EDT 2021


Hi Loic,

most probably you are missing some inbound callee rewriting rule
associated to the peer you are using to test the incoming calls.


I suggest to do the following:

1. increase log level of proxy service with the command:
    ngcp-loglevel proxy --set-verbose

2. repeat the call getting the call-id of the incoming call.

3. Grep the call in the proxy logs with the command:
    grep 'you-call-id-here' /var/log/ngcp/kamailio-proxy.log
or using the tool
    ngcp-log-flow -c 'you-call-id-here' -s proxy -p

4. After that you can decrease the log level
    ngcp-loglevel proxy --set-default


Once you have the log you can check which rewriting rules are applied
and see if the resulting number matches one of the primary number or
alias number of the subscriber.


If you still have problems you can post your log here (of course
removing all the sensitive information).


Regards
Marco


On 30/09/21 23:07, [ EXT ] Loic Dube wrote:
>
> Hello!
>
>  
>
> I’m running into an issue with call routing with ngcp.
>
>  
>
> I’m able to have calls between subscribers and from a subscriber to a
> peer, however I’m not able to have any incoming call.
>
>  
>
> I’m using the call routing test tool. Here’s what I’m doing
>
>  
>
>   * +15143121334 is a subscriber number
>   * +15144976285 is an outside number
>
>  
>
> I’m selecting a caller peer and putting the subscriber number In the
> callee field and the outside number in the caller field.
>
>  
>
>  
>
> Here’s the Result I’m getting
>
> caller:
>
> 	
>
> 15144976285
>
> 	
>
> callee:
>
> 	
>
> 15143121334
>
> caller in:
>
> 	
> 	
>
> callee in:
>
> 	
>
> caller out:
>
> 	
> 	
>
> callee out:
>
> 	
>
> caller type:
>
> 	
>
> peer
>
> 	
>
> callee type:
>
> 	
>
> unknown
>
>  
>
> Log:
>
> no caller subscriber found.               
>
>  
>
>  
>
> Am I missing something?
>
>  
>
> Thanks!
>
>

-- 
*Marco Capetta *
Head Of VoIP Development Team

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone:  +43(0)1 301 2044 <tel:+43130120444>
Email:  mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website:  www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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