[Spce-user] Email sending not possible: Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied

Michael Prokop mprokop at sipwise.com
Thu Oct 6 08:28:28 EDT 2022


Hi,

* Thomas Georg via Spce-user [Wed Oct 05, 2022 at 09:04:19PM +0000]:

> we did a fresh setup with 10.5.2 (we used the ISO).
> Our problem: SPCE is not able to send emails.
> 
> We reproduced this as followed:
> 
> Create a new subscriber with no email templates activated at the custumer > subscriber will be created.
> 
> Create a new subscriber with default email templates activated at the custumer > subscriber will not be created and a big red window full of "sendmail error messages" appears.
> 
> We discovered the logs an found in panel-fcgi-log the follwing: "Failed to create spool file /var/spool/exim4//input//1ogBEz-000XK3-41-D: Permission denied"
> We wondered about the "//" at the path.
> 
> Has anyone any idea?

Thanks for the steps to reproduce, we were able to reproduce it and
already reported it internally (MT#55569). We will investigate, work
on a fix and report back once we've news.

regards
-mika-



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