[Spce-user] Resellers and broken billing profiles best practices

[Walter Klomp]

And it’s not even complicated. I just used monit to check if rate-o-mat is
not running and if it isn’t I’d set the rating status to failed for the
first unrated record it finds (same way rate-o-mat does), and start
rate-o-mat again. (Obviously still the mailbox would be full of monit
warnings but that’s another issue)

On Thu, 21 Sep 2023 at 21:55, Barry Flanagan <barry at flanagan.ie> wrote:

> On 21/09/2023 14:08, Jiri Ptacnik wrote:
> > Hi,
> >
> > anybody using Reseller functionality on SPCE?
> >
> > Thinking about rate-o-mat problems with not-well configured billing
> > profiles. Any reseller could make own billing profile, or more, and if
> > he make a mistake, it shut down rate-o-mat and it will affect
> > everybody on server.
>
> Yes, this has been one of my biggest gripes with the C5. In my previous
> company we had many resellers on a C5 Carrier platform and this was a
> constant headache. I asked multiple times if this behaviour could be
> changed to not kill rate-o-mat but mark the CDR as in suspense and raise
> an alert instead of just dying. Sipwise were not willing to do it and I
> never understood quite why.
>
> I think if rate-o-mat simply marked such CDR rating_status field as
> "suspense" or similar and carried on, then it is up to the operator to
> go through these before the end of the billing period and add the
> necessary rates. Then rate-o-mat would pick them up and rate them.
>
> -Barry
>
>
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