[Spce-user] Resellers and broken billing profiles best practices

[Marco Capetta]

Hi,

we opened an internal ticket with id MT#58338 to discuss about the 
problem you reported and find out which could be the best approach to 
solve it.

We will keep you updated.

Thank you

Best Regards
Marco


On 21/09/23 15:54, Barry Flanagan wrote:
> On 21/09/2023 14:08, Jiri Ptacnik wrote:
>> Hi,
>>
>> anybody using Reseller functionality on SPCE?
>>
>> Thinking about rate-o-mat problems with not-well configured billing
>> profiles. Any reseller could make own billing profile, or more, and if
>> he make a mistake, it shut down rate-o-mat and it will affect
>> everybody on server.
>
> Yes, this has been one of my biggest gripes with the C5. In my 
> previous company we had many resellers on a C5 Carrier platform and 
> this was a constant headache. I asked multiple times if this behaviour 
> could be changed to not kill rate-o-mat but mark the CDR as in 
> suspense and raise an alert instead of just dying. Sipwise were not 
> willing to do it and I never understood quite why.
>
> I think if rate-o-mat simply marked such CDR rating_status field as 
> "suspense" or similar and carried on, then it is up to the operator to 
> go through these before the end of the billing period and add the 
> necessary rates. Then rate-o-mat would pick them up and rate them.
>
> -Barry
>
>

-- 
*Marco Capetta *
R&D Manager

Sipwise GmbH | an ALE Company <http://www.sipwise.com>
c/o ALE International – Austria Branch
Saturn Tower
Leonard-Bernstein-Straße 10
1220 Vienna, Austria

Email: mcapetta at sipwise.com
Website: www.sipwise.com <http://www.sipwise.com>
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