[Spce-user] Resellers and broken billing profiles best practices

[Barry Flanagan]

On 21/09/2023 17:48, Jon Bonilla (Manwe) wrote:
> On 21/09/2023 14:08, Jiri Ptacnik wrote:
>>> Hi,
Hey Jon!
>>> anybody using Reseller functionality on SPCE?
>>>
>>> Thinking about rate-o-mat problems with not-well configured billing
>>> profiles. Any reseller could make own billing profile, or more, and if
>>> he make a mistake, it shut down rate-o-mat and it will affect
>>> everybody on server.
>> Yes, this has been one of my biggest gripes with the C5. In my previous
>> company we had many resellers on a C5 Carrier platform and this was a
>> constant headache. I asked multiple times if this behaviour could be
>> changed to not kill rate-o-mat but mark the CDR as in suspense and raise
>> an alert instead of just dying. Sipwise were not willing to do it and I
>> never understood quite why.
> IMHO this is because rating *needs* to be sequential. Because of free minutes
> and free calls. If you skip a call that could be using free minutes and you rate
> it later the final status is not the same as it would be in case it was not
> skipped.
Good point. We didn't use those so it was never an issue.
> PD: Another solution is to force a catchall rate at the end of every billing
> profile. You charge that 5€/second and you make sure rateomat is never stopped.
> This has the benefit that rateomat is not stopped which can be an issue with
> fraud control. But sometimes you need to rerate the calls when you fix a
> missing fee call that has been charged 5€/second :)

Yeah, and re-rating is a lot of fun :-)

-Barry


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