[Spce-user] Clarification: Long-Term Support for NGCP mr12.5.1 version

[Marco Capetta]

Dear SPCE Community,

We hope this message finds you well.
We would like to take a moment to clarify some points regarding the
Long-Term Support (LTS) status of the NGCP mr12.5.1 version, as we
understand there may have been some confusion among users.

To provide clarity, the NGCP mr12.5.1 CE version was never designated as a
Long-Term Support version. As previously communicated in our announcement
https://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/2024-September/030325.html
, support for this version has been provided until the release of version
mr13.0.1. With that release, the support period for mr12.5.1 has concluded,
meaning no further updates, security patches, or maintenance releases will
be available for this version. LTS versioning will currently cease to exist
on the CE.
Please note that this change does not impact our PRO and CARRIER customers,
for whom LTS support continues to be guaranteed.

We highly encourage all CE users still using version mr12.5.1 to consider
upgrading to the latest supported release, currently mr13.1.1 and soon
mr13.2.1, in order to maintain the highest levels of security, stability,
and access to new features. We’ve prepared a detailed Upgrade Procedure
https://www.sipwise.com/doc/mr13.1.1/spce/ce/mr13.1.1/upgrade/upgrade.html
to assist you in making a smooth transition.
Should you require assistance with the upgrade procedure or you have any
questions or concern, please don’t hesitate to reach out to us via our
community mailing list. Alongside this, Sipwise provides dedicated Support
Packages to our CE Users: our Sales Team will be more than happy to tailor
a plan to your specific use-case.

Thank you for your continued support and understanding, and for being an
important part of the SPCE community.

Best regards,
Marco
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