[Spce-user] #MT65461
Malte
spce at lard.at
Wed Aug 5 06:23:51 EDT 2026
Hi All,
> Date: Mon, 6 Jul 2026 11:05:32 +0200
> From: Jose Antonio Su Ng <jsung at sipwise.com>
> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
> Creation
> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>
> Dear Malte,
>
> Issue is confirmed and a ticket has been raised about it #MT65461. This
> does not affect the functionality of the Invoices, as the list shows all
> the customer in your system (active, inactive, etc.). And in your case
> it is clear that because the contact was deleted, you will received such
> error message.
Bug does affect functionality as seen in the attached screenshots; invoice creation is only possible when using V1 interface.
Best Regards,
Malte
On 06/07/2026 18.00, spce-user-request at lists.sipwise.com wrote:
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> Today's Topics:
>
> 1. Re: [EXTERNAL] mr13.5.1 - List registered users with command
> failures or no data (José Su Ng)
> 2. Re: [EXTERNAL] V.2 UI Unexpected Error Invoice Creation
> (Jose Antonio Su Ng)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 6 Jul 2026 10:16:57 +0200
> From: José Su Ng <jsung at sipwise.com>
> To: list mailing <list.mailing.2025 at gmail.com>,
> spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] [EXTERNAL] mr13.5.1 - List registered users
> with command failures or no data
> Message-ID:
> <CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi,
>
> You can try using "ngcp-usr-location" command to verify the user locations
> on the system.
>
> About the warning in the proxy log, it has been resolved in recent releases.
>
> Best regards,
> Jose Su
>
> On 7/2/26 21:34, list mailing wrote:
>
> Dear all,
>
> I am writing to report an issue with our mr13.5.1 platform regarding the
> querying of active users.
> When executing the registration verification commands (kamcmd, kamctl,
> ngcp-kamcmd), the system returns no data.
> This occurs despite the fact that we are certain there are currently
> registered and active users.
> Additionally, we have detected that the following warning is repeatedly
> generated in the kamailio-proxy.log file:
>
> Jul 2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis
> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 0 is 'expires'
> Jul 2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis
> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 1 is 'partition'
> Jul 2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis
> [redis_dbase.c:1652]: db_redis_perform_query(): performing full table scan
> on table 'location' while doing the query
>
> For the moment, we are only retrieving the data using the REST API.
>
> Is this a configuration error or a version-specific issue?
> We haven't seen similar inquiries on the list.
>
> Thank you very much.
>
> supplementary data:
>
> - ls /var/run/kamailio/*sock
> /var/run/kamailio/ctl.lb.sock
> /var/run/kamailio/ctl.proxy.sock
> /var/run/kamailio/kamailio_rpc.lb.sock
> /var/run/kamailio/kamailio_rpc.sock
>
> - ngcp-kamctl proxy ul show
> {
> "Domains": [
> {
> "Domain": {
> "Domain": "location",
> "Size": 1024,
> "AoRs": [],
> "Stats": {
> "Records": 0,
> "Max-Slots": 0
> }
> }
> }
> ]
> }
>
> - Redis returns data in redis-cli -n 20 keys
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> ------------------------------
>
> Message: 2
> Date: Mon, 6 Jul 2026 11:05:32 +0200
> From: Jose Antonio Su Ng <jsung at sipwise.com>
> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
> Creation
> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>
> Dear Malte,
>
> Issue is confirmed and a ticket has been raised about it #MT65461. This
> does not affect the functionality of the Invoices, as the list shows all
> the customer in your system (active, inactive, etc.). And in your case
> it is clear that because the contact was deleted, you will received such
> error message.
>
> Best regards,
> Jose Su
>
> On 7/1/26 12:08, Malte wrote:
>> Hi,
>>
>> im using MR13.5.1 and get an error when trying to create a new invoice
>> using the V2 interface.
>>
>> The issues started after the deletion a contact + customer +
>> subscriber from the platform.
>>
>> In Add Invoice Screen, when clicking on Customers * the following
>> error text appears:
>>
>>> Unexpected error 😱: can't access property "email",
>>> e.contact_id_expand is null
>>
>> Best Regards,
>>
>> Malte
>>
>>
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