[Spce-user] [EXTERNAL] #MT65461

Wed Aug 5 07:24:36 EDT 2026

Dear Malte,

Our developers have fixed this error message, you can upgrade your 
system to the latest supported release to have this fix included.

ngcp-admin-ui.git 26.1.1.4+0~mr26.1.1.4

Best regards,
Jose Su

On 8/5/26 12:23, Malte wrote:
> Hi All,
>
>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>> Subject: Re: [Spce-user] [EXTERNAL]  V.2 UI Unexpected Error Invoice
>>     Creation
>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>
>> Dear Malte,
>>
>> Issue is confirmed and a ticket has been raised about it #MT65461. This
>> does not affect the functionality of the Invoices, as the list shows all
>> the customer in your system (active, inactive, etc.). And in your case
>> it is clear that because the contact was deleted, you will received such
>> error message.
>
> Bug does affect functionality as seen in the attached screenshots; 
> invoice creation is only possible when using V1 interface.
>
>
>
> Best Regards,
> Malte
>
>
> On 06/07/2026 18.00, spce-user-request at lists.sipwise.com wrote:
>> Send Spce-user mailing list submissions to
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>>
>> Today's Topics:
>>
>>     1. Re: [EXTERNAL]  mr13.5.1 - List registered users with command
>>        failures or no data (José Su Ng)
>>     2. Re: [EXTERNAL]  V.2 UI Unexpected Error Invoice Creation
>>        (Jose Antonio Su Ng)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Mon, 6 Jul 2026 10:16:57 +0200
>> From: José Su Ng <jsung at sipwise.com>
>> To: list mailing <list.mailing.2025 at gmail.com>,
>> spce-user at lists.sipwise.com
>> Subject: Re: [Spce-user] [EXTERNAL]  mr13.5.1 - List registered users
>>     with command failures or no data
>> Message-ID:
>> <CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw at mail.gmail.com>
>> Content-Type: text/plain; charset="utf-8"
>>
>>   Hi,
>>
>> You can try using "ngcp-usr-location" command to verify the user 
>> locations
>> on the system.
>>
>> About the warning in the proxy log, it has been resolved in recent 
>> releases.
>>
>> Best regards,
>> Jose Su
>>
>> On 7/2/26 21:34, list mailing wrote:
>>
>> Dear all,
>>
>> I am writing to report an issue with our mr13.5.1 platform regarding the
>> querying of active users.
>> When executing the registration verification commands (kamcmd, kamctl,
>> ngcp-kamcmd), the system returns no data.
>> This occurs despite the fact that we are certain there are currently
>> registered and active users.
>> Additionally, we have detected that the following warning is repeatedly
>> generated in the kamailio-proxy.log file:
>>
>> Jul  2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis
>> [redis_dbase.c:1656]: db_redis_perform_query():   scan key 0 is 
>> 'expires'
>> Jul  2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis
>> [redis_dbase.c:1656]: db_redis_perform_query():   scan key 1 is 
>> 'partition'
>> Jul  2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis
>> [redis_dbase.c:1652]: db_redis_perform_query(): performing full table 
>> scan
>> on table 'location' while doing the query
>>
>> For the moment, we are only retrieving the data using the REST API.
>>
>> Is this a configuration error or a version-specific issue?
>> We haven't seen similar inquiries on the list.
>>
>> Thank you very much.
>>
>> supplementary data:
>>
>> - ls   /var/run/kamailio/*sock
>> /var/run/kamailio/ctl.lb.sock
>> /var/run/kamailio/ctl.proxy.sock
>> /var/run/kamailio/kamailio_rpc.lb.sock
>> /var/run/kamailio/kamailio_rpc.sock
>>
>> - ngcp-kamctl proxy ul show
>> {
>>    "Domains": [
>>      {
>>        "Domain": {
>>          "Domain": "location",
>>          "Size": 1024,
>>          "AoRs": [],
>>          "Stats": {
>>            "Records": 0,
>>            "Max-Slots": 0
>>          }
>>        }
>>      }
>>    ]
>> }
>>
>> - Redis returns data in redis-cli -n 20 keys
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>> ------------------------------
>>
>> Message: 2
>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>> Subject: Re: [Spce-user] [EXTERNAL]  V.2 UI Unexpected Error Invoice
>>     Creation
>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>
>> Dear Malte,
>>
>> Issue is confirmed and a ticket has been raised about it #MT65461. This
>> does not affect the functionality of the Invoices, as the list shows all
>> the customer in your system (active, inactive, etc.). And in your case
>> it is clear that because the contact was deleted, you will received such
>> error message.
>>
>> Best regards,
>> Jose Su
>>
>> On 7/1/26 12:08, Malte wrote:
>>> Hi,
>>>
>>> im using MR13.5.1 and get an error when trying to create a new invoice
>>> using the V2 interface.
>>>
>>> The issues started after the deletion a contact + customer +
>>> subscriber from the platform.
>>>
>>> In Add Invoice Screen, when clicking on Customers * the following
>>> error text appears:
>>>
>>>> Unexpected error 😱: can't access property "email",
>>>> e.contact_id_expand is null
>>>
>>> Best Regards,
>>>
>>> Malte
>>>
>>>
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>> ------------------------------
>>
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