[Spce-user] [EXTERNAL] #MT65461
Malte
spce at lard.at
Wed Aug 5 07:33:39 EDT 2026
Hello,
thanks. I'm using the LTS release 13.5.1. Will the bug be fixed in this
version as well?
Best Regards,
Malte
On 05/08/2026 13.24, Jose Antonio Su Ng wrote:
> Dear Malte,
>
> Our developers have fixed this error message, you can upgrade your
> system to the latest supported release to have this fix included.
>
> ngcp-admin-ui.git 26.1.1.4+0~mr26.1.1.4
>
> Best regards,
> Jose Su
>
> On 8/5/26 12:23, Malte wrote:
>> Hi All,
>>
>>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>>> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
>>> Creation
>>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>>
>>> Dear Malte,
>>>
>>> Issue is confirmed and a ticket has been raised about it #MT65461. This
>>> does not affect the functionality of the Invoices, as the list shows
>>> all
>>> the customer in your system (active, inactive, etc.). And in your case
>>> it is clear that because the contact was deleted, you will received
>>> such
>>> error message.
>>
>> Bug does affect functionality as seen in the attached screenshots;
>> invoice creation is only possible when using V1 interface.
>>
>>
>>
>> Best Regards,
>> Malte
>>
>>
>> On 06/07/2026 18.00, spce-user-request at lists.sipwise.com wrote:
>>> Send Spce-user mailing list submissions to
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>>>
>>> Today's Topics:
>>>
>>> 1. Re: [EXTERNAL] mr13.5.1 - List registered users with command
>>> failures or no data (José Su Ng)
>>> 2. Re: [EXTERNAL] V.2 UI Unexpected Error Invoice Creation
>>> (Jose Antonio Su Ng)
>>>
>>>
>>> ----------------------------------------------------------------------
>>>
>>> Message: 1
>>> Date: Mon, 6 Jul 2026 10:16:57 +0200
>>> From: José Su Ng <jsung at sipwise.com>
>>> To: list mailing <list.mailing.2025 at gmail.com>,
>>> spce-user at lists.sipwise.com
>>> Subject: Re: [Spce-user] [EXTERNAL] mr13.5.1 - List registered users
>>> with command failures or no data
>>> Message-ID:
>>> <CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw at mail.gmail.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Hi,
>>>
>>> You can try using "ngcp-usr-location" command to verify the user
>>> locations
>>> on the system.
>>>
>>> About the warning in the proxy log, it has been resolved in recent
>>> releases.
>>>
>>> Best regards,
>>> Jose Su
>>>
>>> On 7/2/26 21:34, list mailing wrote:
>>>
>>> Dear all,
>>>
>>> I am writing to report an issue with our mr13.5.1 platform regarding
>>> the
>>> querying of active users.
>>> When executing the registration verification commands (kamcmd, kamctl,
>>> ngcp-kamcmd), the system returns no data.
>>> This occurs despite the fact that we are certain there are currently
>>> registered and active users.
>>> Additionally, we have detected that the following warning is repeatedly
>>> generated in the kamailio-proxy.log file:
>>>
>>> Jul 2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis
>>> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 0 is
>>> 'expires'
>>> Jul 2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis
>>> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 1 is
>>> 'partition'
>>> Jul 2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis
>>> [redis_dbase.c:1652]: db_redis_perform_query(): performing full
>>> table scan
>>> on table 'location' while doing the query
>>>
>>> For the moment, we are only retrieving the data using the REST API.
>>>
>>> Is this a configuration error or a version-specific issue?
>>> We haven't seen similar inquiries on the list.
>>>
>>> Thank you very much.
>>>
>>> supplementary data:
>>>
>>> - ls /var/run/kamailio/*sock
>>> /var/run/kamailio/ctl.lb.sock
>>> /var/run/kamailio/ctl.proxy.sock
>>> /var/run/kamailio/kamailio_rpc.lb.sock
>>> /var/run/kamailio/kamailio_rpc.sock
>>>
>>> - ngcp-kamctl proxy ul show
>>> {
>>> "Domains": [
>>> {
>>> "Domain": {
>>> "Domain": "location",
>>> "Size": 1024,
>>> "AoRs": [],
>>> "Stats": {
>>> "Records": 0,
>>> "Max-Slots": 0
>>> }
>>> }
>>> }
>>> ]
>>> }
>>>
>>> - Redis returns data in redis-cli -n 20 keys
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>>> ------------------------------
>>>
>>> Message: 2
>>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>>> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
>>> Creation
>>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>>
>>> Dear Malte,
>>>
>>> Issue is confirmed and a ticket has been raised about it #MT65461. This
>>> does not affect the functionality of the Invoices, as the list shows
>>> all
>>> the customer in your system (active, inactive, etc.). And in your case
>>> it is clear that because the contact was deleted, you will received
>>> such
>>> error message.
>>>
>>> Best regards,
>>> Jose Su
>>>
>>> On 7/1/26 12:08, Malte wrote:
>>>> Hi,
>>>>
>>>> im using MR13.5.1 and get an error when trying to create a new invoice
>>>> using the V2 interface.
>>>>
>>>> The issues started after the deletion a contact + customer +
>>>> subscriber from the platform.
>>>>
>>>> In Add Invoice Screen, when clicking on Customers * the following
>>>> error text appears:
>>>>
>>>>> Unexpected error 😱: can't access property "email",
>>>>> e.contact_id_expand is null
>>>>
>>>> Best Regards,
>>>>
>>>> Malte
>>>>
>>>>
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>>>
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>>>
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>>> Spce-user at lists.sipwise.com
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>>> ------------------------------
>>>
>>> End of Spce-user Digest, Vol 84, Issue 4
>>> ****************************************
>>
>
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