[Spce-user] [EXTERNAL] #MT65461
Jose Antonio Su Ng
jsung at sipwise.com
Wed Aug 5 09:10:16 EDT 2026
Dear Malte,
Currently, only the release mr26.1.1 is supported for CE. So the fix
will only land in mr26.1.1 for CE.
Note: There is no LTS support for CE releases after mr11.5.1.
Best regards,
Jose Su
On 8/5/26 13:33, Malte wrote:
>
> Hello,
>
> thanks. I'm using the LTS release 13.5.1. Will the bug be fixed in
> this version as well?
>
> Best Regards,
>
> Malte
>
>
> On 05/08/2026 13.24, Jose Antonio Su Ng wrote:
>> Dear Malte,
>>
>> Our developers have fixed this error message, you can upgrade your
>> system to the latest supported release to have this fix included.
>>
>> ngcp-admin-ui.git 26.1.1.4+0~mr26.1.1.4
>>
>> Best regards,
>> Jose Su
>>
>> On 8/5/26 12:23, Malte wrote:
>>> Hi All,
>>>
>>>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>>>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>>>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>>>> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
>>>> Creation
>>>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>>>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>>>
>>>> Dear Malte,
>>>>
>>>> Issue is confirmed and a ticket has been raised about it #MT65461.
>>>> This
>>>> does not affect the functionality of the Invoices, as the list
>>>> shows all
>>>> the customer in your system (active, inactive, etc.). And in your case
>>>> it is clear that because the contact was deleted, you will received
>>>> such
>>>> error message.
>>>
>>> Bug does affect functionality as seen in the attached screenshots;
>>> invoice creation is only possible when using V1 interface.
>>>
>>>
>>>
>>> Best Regards,
>>> Malte
>>>
>>>
>>> On 06/07/2026 18.00, spce-user-request at lists.sipwise.com wrote:
>>>> Send Spce-user mailing list submissions to
>>>> spce-user at lists.sipwise.com
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>>>>
>>>> Today's Topics:
>>>>
>>>> 1. Re: [EXTERNAL] mr13.5.1 - List registered users with command
>>>> failures or no data (José Su Ng)
>>>> 2. Re: [EXTERNAL] V.2 UI Unexpected Error Invoice Creation
>>>> (Jose Antonio Su Ng)
>>>>
>>>>
>>>> ----------------------------------------------------------------------
>>>>
>>>> Message: 1
>>>> Date: Mon, 6 Jul 2026 10:16:57 +0200
>>>> From: José Su Ng <jsung at sipwise.com>
>>>> To: list mailing <list.mailing.2025 at gmail.com>,
>>>> spce-user at lists.sipwise.com
>>>> Subject: Re: [Spce-user] [EXTERNAL] mr13.5.1 - List registered users
>>>> with command failures or no data
>>>> Message-ID:
>>>> <CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw at mail.gmail.com>
>>>> Content-Type: text/plain; charset="utf-8"
>>>>
>>>> Hi,
>>>>
>>>> You can try using "ngcp-usr-location" command to verify the user
>>>> locations
>>>> on the system.
>>>>
>>>> About the warning in the proxy log, it has been resolved in recent
>>>> releases.
>>>>
>>>> Best regards,
>>>> Jose Su
>>>>
>>>> On 7/2/26 21:34, list mailing wrote:
>>>>
>>>> Dear all,
>>>>
>>>> I am writing to report an issue with our mr13.5.1 platform
>>>> regarding the
>>>> querying of active users.
>>>> When executing the registration verification commands (kamcmd, kamctl,
>>>> ngcp-kamcmd), the system returns no data.
>>>> This occurs despite the fact that we are certain there are currently
>>>> registered and active users.
>>>> Additionally, we have detected that the following warning is
>>>> repeatedly
>>>> generated in the kamailio-proxy.log file:
>>>>
>>>> Jul 2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis
>>>> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 0 is
>>>> 'expires'
>>>> Jul 2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis
>>>> [redis_dbase.c:1656]: db_redis_perform_query(): scan key 1 is
>>>> 'partition'
>>>> Jul 2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis
>>>> [redis_dbase.c:1652]: db_redis_perform_query(): performing full
>>>> table scan
>>>> on table 'location' while doing the query
>>>>
>>>> For the moment, we are only retrieving the data using the REST API.
>>>>
>>>> Is this a configuration error or a version-specific issue?
>>>> We haven't seen similar inquiries on the list.
>>>>
>>>> Thank you very much.
>>>>
>>>> supplementary data:
>>>>
>>>> - ls /var/run/kamailio/*sock
>>>> /var/run/kamailio/ctl.lb.sock
>>>> /var/run/kamailio/ctl.proxy.sock
>>>> /var/run/kamailio/kamailio_rpc.lb.sock
>>>> /var/run/kamailio/kamailio_rpc.sock
>>>>
>>>> - ngcp-kamctl proxy ul show
>>>> {
>>>> "Domains": [
>>>> {
>>>> "Domain": {
>>>> "Domain": "location",
>>>> "Size": 1024,
>>>> "AoRs": [],
>>>> "Stats": {
>>>> "Records": 0,
>>>> "Max-Slots": 0
>>>> }
>>>> }
>>>> }
>>>> ]
>>>> }
>>>>
>>>> - Redis returns data in redis-cli -n 20 keys
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>>>> ------------------------------
>>>>
>>>> Message: 2
>>>> Date: Mon, 6 Jul 2026 11:05:32 +0200
>>>> From: Jose Antonio Su Ng <jsung at sipwise.com>
>>>> To: Malte <spce at lard.at>, spce-user at lists.sipwise.com
>>>> Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error Invoice
>>>> Creation
>>>> Message-ID: <ca04ae6f-e14c-4c3b-8317-eb82226cb68f at sipwise.com>
>>>> Content-Type: text/plain; charset="utf-8"; Format="flowed"
>>>>
>>>> Dear Malte,
>>>>
>>>> Issue is confirmed and a ticket has been raised about it #MT65461.
>>>> This
>>>> does not affect the functionality of the Invoices, as the list
>>>> shows all
>>>> the customer in your system (active, inactive, etc.). And in your case
>>>> it is clear that because the contact was deleted, you will received
>>>> such
>>>> error message.
>>>>
>>>> Best regards,
>>>> Jose Su
>>>>
>>>> On 7/1/26 12:08, Malte wrote:
>>>>> Hi,
>>>>>
>>>>> im using MR13.5.1 and get an error when trying to create a new
>>>>> invoice
>>>>> using the V2 interface.
>>>>>
>>>>> The issues started after the deletion a contact + customer +
>>>>> subscriber from the platform.
>>>>>
>>>>> In Add Invoice Screen, when clicking on Customers * the following
>>>>> error text appears:
>>>>>
>>>>>> Unexpected error 😱: can't access property "email",
>>>>>> e.contact_id_expand is null
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> Malte
>>>>>
>>>>>
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>>>>
>>>> Subject: Digest Footer
>>>>
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>>>> Spce-user at lists.sipwise.com
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>>>> ------------------------------
>>>>
>>>> End of Spce-user Digest, Vol 84, Issue 4
>>>> ****************************************
>>>
>>
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