[Spce-user] Billing Issue ...

[Sébastien Cramatte]

It's fine now ... rate-o-mat was not running for the reason you have just
told me.

2011/8/6 Andreas Granig <agranig at sipwise.com>

> Sebastien,
>
> > I've create some fake rate that match  national mobile spanish call  :
> >
> > 346,Europa 1,España fijo,0.0085,1,0.0085,1,0.0085,1,0.0085,1,0
> >
> > In customer and admin interface I'm able to see the call duration but
> > seems that is neve rated (column price/rate is empty )
>
> Check if rate-o-mat is running, and also see /var/log/ngcp/cdr.log for
> any error messages.
>
> The rating process is pretty fragile when it comes to destinations it
> can't rate. It will stop then and will even refuse to restart, you'll
> need to manually check the logs, fix your rates and restart it again.
> This is because it's important to not overlook any issues with your
> rates, so customers can't abuse destinations where you're missing rating
> information.
>
> In the CE, you've to take care of that by yourself, in the PRO there are
> alarming mechanisms if rate-o-mat stops.
>
> Andreas
>
>
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>
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