[Spce-user] import billing file

[Joan Cifre (ibred)]

Now I'm getting

Mar 23 10:36:44 sipwise rate-o-mat[1273]: No new CDRs to rate, sleep 10
Mar 23 10:36:54 sipwise rate-o-mat[1273]: No new CDRs to rate, sleep 10
Mar 23 10:37:04 sipwise rate-o-mat[1273]: rate cdr #131
Mar 23 10:37:04 sipwise rate-o-mat[1273]: No fee info for profile 3 and 
user '10
102855556' or domain '10102855556 at voip.ibreddigital.net' found
Mar 23 10:37:04 sipwise rate-o-mat[1273]: Error rating CDR batch: No fee 
info fo
r profile 3 and user '10102855556' or domain 
'10102855556 at voip.ibreddigital.net'
  found

However, I have this fee that matches
Destination:101028

But rate-o-mat stops again,... any suggestions about this? Could be a 
limitation in the number of fees I can charge?
Thanks
Joan


El 23/03/2012 8:45, Joan Cifre (ibred) escribió:
> Hello Daniel,
> then it will happens always when not founding a billing entry? Or is 
> just a problem with a match with a character not a number? Is it a 
> sipwise problem I think, isn't it? Because with a softphone I can call 
> to a name to make an internal call! The stop of the billing system in 
> a production environment is VERY critical!!
> thanks for your help,
> Joan
>
> El 23/03/2012 0:06, Daniel Tiefnig escribió:
>> On 03/22/2012 09:33 PM, Joan Cifre (ibred) wrote:
>>> Mar 22 10:41:33 sipwise rate-o-mat[1251]: Error rating CDR batch: No
>>> fee info for profile 3 and user 'n1114' or domain
>>> 'n1114 at voip.ibreddigital.net' found
>>>
>>> Since this error (early this morning) I'm not getting more lines in
>>> this file. Is this normal?
>> This is a fatal error, rate-o-mat stopped, and you have to start it
>> again manually. But before you can do that you have to fix your billing
>> configuration. Is there a billing fee entry which will match 'n1114'? If
>> not, rate-o-mat will just stop again.
>>
>>> Is there a way to restart all sipwise services without restarting the
>>> server?
>> Nothing obvious I think, you could just go through the services in
>> /etc/rc2.d/ and restart those you want to be restarted. Scripting that
>> shouldn't be a problem too.
>>
>> br,
>> daniel
>>
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