[Spce-user] CE Global CFWD destinations & CSC administrative rights

[andreas tseiko]

Dear All,

 

Another three
questions:


1)      When we dial a subscriber number in
local/national/international format and search for this call into CSC Calls tab
, we will see that the called number appears always having a prefix “+” in front.

If we try to call this number using click2dial
we are being routing outside because number “+<subscriber>” does not
exist in dial plan.

If difference when we receive an incoming call
from another subscriber and search for this call into CSC Calls tab , we will
see that the calling number appears always having a prefix “+30” in front.

If we try to call this number using click2dial
we have a successful call. Is there any way to solve the above issue?

2)      When we use click2dial feature, A
party does not hear ringback tone while ringing B party. When call is answered (200.OK)
both parties can hear each other. Could you please provide us a relevant call
flow example in order for us to investigate further?

3)      New contact’s creation in CSC
demands a specific number format (International)? Why “0” always is being
prepends of the entered number? Is there any specific regural expression/script
assigned somewhere that checks and replace the entered number?

 

Best regards.
From: a.tseiko at hotmail.com
To: spce-user at lists.sipwise.com
Subject: CE Global CFWD destinations & CSC administrative rights
Date: Tue, 16 Apr 2013 10:58:29 +0300




Dear All,

 

We have successfully
installed SIP:PROVIDER CE and works fine.

Nevertheless
we have some questions to make:

 

1)      Is it possible to create a global call
forward destination (like CFWD to VM) that will be accessible by all
subscribers? Currently we have to create new destination in any subscriber individually.

2)      Into handbook-ce.pdf it is written
that “If you have multiple subscribers in one account and set this option (administrative)
for one of them, this subscriber can administrate other subscribers via the
Customer Self Care Interface”. Even though we have done this, it seems that we
do not have these rights. Could you please inform us why is this happening?

 

Best regards. 		 	   		   		 	   		  
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