[Spce-user] SPCE v3 - reseller gui

[Skyler]

Hi,

  Not really fraud, more like a bad routing decision that could kill a 
hosts SLA. In a case where the callee is indeed local, but forced out a 
peer (that he can't see) by the reseller (accidental, misunderstanding 
the setting), the call flow would loop back:

UA > my-spce > forced_outbound_peer > pstn > inbound_provider > my-spce > UA

  Just seems like a waste to tie up an inbound channel when the callee 
was local.

  Example: say we have 80 channels and that costs X amount to have those 
available, if all channels are taken then service levels are in 
question. If a reseller with 80 subscribers has his domain configured 
to force all outbound to a peer (of which he has no idea about), then we 
have a huge problem (when 80 ppl are on the phone at once) as our 80 
channels will be tied up and cost the host more than just money...it 
hurts overall service levels for all resellers/subscribers on the host 
system.

  Or maybe I'm just thinking too hard ;)


--Skyler

On 08/24/2013 02:35 AM, Andreas Granig wrote:
> Hi,
>
> On 08/24/2013 02:44 AM, wrote:
>>   Not sure if this would be a bug per se, but could be dangerous if I
>> understand correctly. When viewing reseller domain preferences, while
>> logged in as a reseller admin; I see options for peer preferences which
>> could override what is intended by the primary host. Example is
>> force_outbound_calls_to_peer. Since reseller does not have any peer
>> controls, could this be a fault which may cause the primary host a
>> problem with costs?
>
> Well, these preferences control whether or not to keep the call local or
> send them via peers, regardless of the callee being local or not. It's
> the reseller's responsibility to set them correctly to get the desired
> behaviour. I don't think there is an issue with costs here because the
> reseller is being charged for those calls (of course depending on the
> billing profile you assign to him).
>
> Can you describe a particular use case where this could lead to
> billing/fraud issues for me to understand your concerns better?
>
> Andreas
>
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