[Spce-user] Call drops after 32 seconds

[Lorenzo Mangani]

Hi,

Could you export a PCAP/TEXT in HOMER for this session and share it for
troubleshooting the missing bracket?

Lorenzo Mangani

HOMER DEV TEAM
QXIP - Capture Engineering


On Tue, Jul 30, 2013 at 8:35 PM, Abel Alejandro <
aalejandro at alliedtechnologygrouppr.com> wrote:

> Hello,
>
> I am troubleshooting a problem where call is dropped after 32 seconds
> when using Express Talk (softphone client for Windows or MAC).
>
> I am using HOMER and it seems the softphone is sending an ACK but it
> never gets to the carrier, it seems its getting dropped at the NGCP
> PROXY. You can view the image of the trace at
> https://dl.dropboxusercontent.com/u/41014173/troubleshoot.png
>
> On the logs I am getting the following which might be related:
>
> Jul 30 14:25:14 spce /usr/sbin/kamailio[2068]: INFO: <script>:
> NAT-Reply - S=100 - Connecting M=INVITE IP=24.55.98.94:5070
> (127.0.0.1:5080) ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:14 spce /usr/sbin/kamailio[2069]: INFO: <script>:
> NAT-Reply - S=183 - Session Progress M=INVITE IP=24.55.98.94:5070
> (127.0.0.1:5080) ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:14 spce /usr/sbin/kamailio[2069]: INFO: <script>: Remove
> existing ICE candidates (if any) for caller -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:14 spce /usr/sbin/kamailio[2069]: INFO: <script>: Use
> mediaproxy for backward direction -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2068]: INFO: <script>:
> NAT-Reply - S=200 - OK M=INVITE IP=24.55.98.94:5070 (127.0.0.1:5080)
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2068]: INFO: <script>: Remove
> existing ICE candidates (if any) for caller -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2068]: INFO: <script>: Use
> mediaproxy for backward direction -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2073]: INFO: <script>: New
> request - M=ACK R=sip:127.0.0.1:5080
> F=sip:aalejandro at sip.alliedtechpr.com
> T=sip:7875868313 at sip.alliedtechpr.com IP=24.55.98.94:5070
> (127.0.0.1:5060) ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2073]: ERROR: <core>
> [parser/parse_rr.c:84]: parse_rr(): Error while parsing name-addr
> (<sip:127.0.0.1:5062
> ;lr=on;ftag=6944;did=4f9.ea12;mpd=ii;ice_caller=strip;ice_c)
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2073]: ERROR: rr
> [loose.c:106]: failed to parse Route HF
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2073]: INFO: <script>:
> Dropping mis-routed request - R=sip:127.0.0.1:5080
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2082]: INFO: <script>:
> NAT-Reply - S=200 - OK M=INVITE IP=24.55.98.94:5070 (127.0.0.1:5080)
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2082]: INFO: <script>: Remove
> existing ICE candidates (if any) for caller -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2082]: INFO: <script>: Use
> mediaproxy for backward direction -
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2067]: INFO: <script>: New
> request - M=ACK R=sip:127.0.0.1:5080
> F=sip:aalejandro at sip.alliedtechpr.com
> T=sip:7875868313 at sip.alliedtechpr.com IP=24.55.98.94:5070
> (127.0.0.1:5060) ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2067]: ERROR: <core>
> [parser/parse_rr.c:84]: parse_rr(): Error while parsing name-addr
> (<sip:127.0.0.1:5062
> ;lr=on;ftag=6944;did=4f9.ea12;mpd=ii;ice_caller=strip;ice_c)
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2067]: ERROR: rr
> [loose.c:106]: failed to parse Route HF
> Jul 30 14:25:24 spce /usr/sbin/kamailio[2067]: INFO: <script>:
> Dropping mis-routed request - R=sip:127.0.0.1:5080
> ID=1375207804-16080-UNKNOWN-PC at 10.212.134.200
>
>
>
> --
> Abel Alejandro
>
> 787 586 8313 | 787 705 0555
>
>
> 400 Calle Calaf 477
> San Juan, PR 00918
> aalejandro at alliedtechnologygrouppr.com
>
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> http://lists.sipwise.com/listinfo/spce-user
>
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