[Spce-user] Voicemail not answering on fresh SIP provider CE installation

[Penn Wilbert]

Running updates against the server resolved the issue


On Wed, Mar 13, 2013 at 7:49 AM, Penn Wilbert <pwilbert at gmail.com> wrote:

> Daniel,
>
> I'll update in a few hours about the status of this issue. I found the
> archives after I had sent the email. In the archives I found a similar
> issue happening to a user using a fresh install of 2.7 CE. We had not
> updated the VM yet so I'll be testing shortly as to whether the issue still
> happens or not after the update. If it doesn't work I'll send logs.
>
>
> On Wed, Mar 13, 2013 at 7:45 AM, Daniel Grotti <dgrotti at sipwise.com>wrote:
>
>>  Hi Penn,
>> Can you see the call arrives in Asterisk ?
>> Try to connect to Asterisk (asterisk -vvvvvr) and then make a call and
>> see what happens.
>>
>> Could you also provide us with some logs ?
>>
>> - /var/log/ngcp/kamailio-proxy.log
>>
>>
>> Thanks,
>> Daniel
>>
>>
>>
>> On 03/12/2013 08:24 PM, Penn Wilbert wrote:
>>
>>  I loaded the sip provider CE VirtualBox VM on my server. I went through
>> the motions to add the system. I have added a few SIP devices to the system
>> and can make calls back and forth. However I cannot get voicemail to work.
>> I set one number to forward to Voicebox all the time and when I call the
>> number I get a fast beep tone and a eventual call failed.
>>
>> I can log in to the web interfaces with the users and see the missed
>> calls. I cannot find the PIN for the user when they dial 2000 to get access
>> to the voicemail system, even though the system answers and asks for a
>> phone and PIN.
>>
>>  The asterisk server is running and the config on the server does state
>> that voicemail is yes.
>>
>>  Thank you for your time!
>>
>> --
>> Penn Wilbert
>> pwilbert at gmail.com
>>
>>
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>>
>>
>>
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>
>
> --
> Penn Wilbert
> pwilbert at gmail.com
>



-- 
Penn Wilbert
pwilbert at gmail.com
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