[Spce-user] Remove Billing profile from customer

[Martin Stix]

Hi!

Yes CDRs already worked in this test environment.

Cdr.log contains no errors.

Trying to manually start rate-o-mat states: Missing billing DB User setting. At. ./rate-o-mat line 33.
But this seems tob e ment like that?

Where can I fix the issue with billing?

thanks



mit freundlichen Grüßen
best regards
Martin Stix
CEO
pluteus communication solutions
ms at pluteus.at
www.pluteus.at
Dampfsägestraße 17
3300 Amstetten
Austria
tel.: +43 7472 28165 20
fax.: +43 7472 28165 22

-----Ursprüngliche Nachricht-----
Von: Andreas Granig [mailto:agranig at sipwise.com] 
Gesendet: Donnerstag, 21. November 2013 21:01
An: Anibal Cañada; ms at pluteus.at
Cc: gavin.sweet; spce-user
Betreff: Re: [Spce-user] Remove Billing profile from customer

Hi,

On 11/21/2013 05:52 PM, Anibal Cañada wrote:
>
> You must look at /var/log/mysql/slow-queries.log.
> If you see a lot registries there , you have a problem with your disk speed.
> Sipwise must run in bare metal due the disk speed requirement.

Well, for testing purposes and rather low traffic, it should be just fine. For serious traffic, you should have a proper storage attached to your VMs.

Anyways, check /var/log/ngcp/cdr.log for any errors, check if mediator is running (which creates the CDRs), and check if rate-o-mat is running (which rates them afterwards using the billing profiles).

Maybe you dialed a number where no fee for that destination was given. 
In that case, rate-o-mat will stop and you have to fix the issue before it will continue, otherwise it's going to refuse to start (to avoid that some calls slip through your billing profile which you have to pay for upstream, but can't bill your customer).

Andreas