[Spce-user] Error rating CDR batch: No contract balance for CDR 1211994 found

Martin Wong martin.wong at binaryelements.com.au
Fri Feb 21 02:57:47 EST 2014


I guess this means it's gone to zero somehow.

My question is ... how did it start off with a value there and how is it
zero ... if you can let me know what's happening cuz I have a few more
contracts which have zero value as well.

+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
| id | contract_id | cash_balance | cash_balance_interval |
free_time_balance | free_time_balance_interval | start               | end
                | invoice_id |
+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
|  4 |           5 |            0 |      69047.2996051473 |
0 |                          0 | 2013-07-01 00:00:00 | 2013-07-31 23:59:59
|       NULL |
|  9 |           5 |            0 |      180614.057300869 |
0 |                          0 | 2013-08-01 00:00:00 | 2013-08-31 23:59:59
|       NULL |
| 36 |           5 |            0 |       118444.60765611 |
0 |                          0 | 2013-09-01 00:00:00 | 2013-09-30 23:59:59
|       NULL |
| 49 |           5 |            0 |       110544.34936783 |
0 |                          0 | 2013-10-01 00:00:00 | 2013-10-31 23:59:59
|       NULL |
| 70 |           5 |            0 |      308513.299971317 |
0 |                          0 | 2013-11-01 00:00:00 | 2013-11-30 23:59:59
|       NULL |
| 80 |           5 |            0 |                     0 |
0 |                          0 | 2014-01-01 00:00:00 | 2014-01-31 23:59:59
|       NULL |
| 99 |           5 |            0 |                     0 |
0 |                          0 | 2014-02-01 00:00:00 | 2014-02-28 23:59:59
|       NULL |
+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+

On Fri, Feb 21, 2014 at 6:28 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:

> Hi,
> looks like contact_balance is missing for that account_id.
> please check the following output:
>
> mysql> select * from billing.contract_balances where contract_id="5";
>
> where "5" is the source_account_id value in you CDR table.
>
>
> Daniel
>
>
>
> On 02/21/2014 06:14 AM, Martin Wong wrote:
> > Hi guys,
> >
> > can someone guide me on this? Rate-o-mat died and is causing all sort of
> > issues on my end.
> >
> > The error says
> >
> > Error rating CDR batch: No contract balance for CDR 1211994 found
> >
> > Looking at 1211994, it's the following ... any idea? I've never had this
> > stop like this before.
> >
> >
> ----------+---------------+-------+----------+---------------+-------------+---------------+
> > | id      | update_time         | source_user_id                       |
> > source_provider_id | source_external_subscriber_id |
> > source_external_contract_id | source_account_id | source_user         |
> > source_domain | source_cli  | source_clir | source_ip       |
> > destination_user_id | destination_provider_id |
> > destination_external_subscriber_id | destination_external_contract_id |
> > destination_account_id | destination_user | destination_domain |
> > destination_user_dialed | destination_user_in | destination_domain_in |
> > peer_auth_user | peer_auth_realm | call_type | call_status | call_code |
> > init_time      | start_time     | duration | call_id
> >                  | source_carrier_cost | source_reseller_cost |
> > source_customer_cost | source_carrier_free_time |
> > source_reseller_free_time | source_customer_free_time |
> > source_carrier_billing_fee_id | source_reseller_billing_fee_id |
> > source_customer_billing_fee_id | source_carrier_billing_zone_id |
> > source_reseller_billing_zone_id | source_customer_billing_zone_id |
> > destination_carrier_cost | destination_reseller_cost |
> > destination_customer_cost | destination_carrier_free_time |
> > destination_reseller_free_time | destination_customer_free_time |
> > destination_carrier_billing_fee_id | destination_reseller_billing_fee_id
> > | destination_customer_billing_fee_id |
> > destination_carrier_billing_zone_id |
> > destination_reseller_billing_zone_id |
> > destination_customer_billing_zone_id | frag_carrier_onpeak |
> > frag_reseller_onpeak | frag_customer_onpeak | is_fragmented | split |
> > rated_at | rating_status | exported_at | export_status |
> >
> +---------+---------------------+--------------------------------------+--------------------+-------------------------------+-----------------------------+-------------------+---------------------+---------------+-------------+-------------+-----------------+---------------------+-------------------------+------------------------------------+----------------------------------+------------------------+------------------+--------------------+-------------------------+---------------------+-----------------------+----------------+-----------------+-----------+-------------+-----------+----------------+----------------+----------+----------------------------------------------+---------------------+----------------------+----------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+--------------------------------+---------------------------------
>  +
>
> ---------------------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+------------------------------------+-------------------------------------+-------------------------------------+-------------------------------------+--------------------------------------+--------------------------------------+---------------------+----------------------+----------------------+---------------+-------+----------+---------------+-------------+---------------+
> > | 1211994 | 2013-12-01 16:49:02 | f1c1382d-57f9-4b86-bc6b-3c9c316be6ed |
> > 1                  | username1           | user1                  |
> >             5 | username1 | X.X.X.X | 61411571373 |           0 |
> > X.X.X.X | 0                   | 3                       |
> >                      |                                  |
> >        0 | 61411787787      | X.X.X.X    | 0411787787              |
> > 61411787787         |  X.X.X.X          |                |
> >   | call      | ok          | 200       | 1385876899.128 |
> > 1385876934.180 |    3.110 | NDgwNjUzZWFjNWM1M2Q0MTU5NGJmYmZhMDE1ODE3M2E.
> > |                0.00 |                 0.00 |                 0.00 |
> >                   NULL |                      NULL |
> >  NULL |                          NULL |                           NULL |
> >                           NULL |                           NULL |
> >                      NULL |                            NULL |
> >           0.00 |                      0.00 |                      0.00 |
> >                          NULL |                           NULL |
> >                   NULL |                               NULL |
> >                      NULL |                                NULL |
> >                          NULL |                                 NULL |
> >                               NULL |                NULL |
> >   NULL |                 NULL |          NULL |     0 | NULL     |
> > unrated       | NULL        | unexported    |
> >
> +---------+---------------------+--------------------------------------+--------------------+
> >
> >
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> >
>
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