[Spce-user] Not billing the correct rate

Marc Storck mstorck at voipgate.com
Tue Jan 13 04:31:41 EST 2015

Hello Paul,

whatever currency that you are using, the rates are expressed in the DB as 1/100th of that currency and the rate in the DB is always expressed as rate/second.

So if you want to charge 0.015£ / min you actually have to put the value 0.025 into the DB.

0.015£ / min = 0.025p / second



> On 13 Jan 2015, at 10:21, Paul Hughes Dinas Build Property Services <dinasbuild at gmail.com> wrote:
> Hi everyone,
> I having a little issue with the billing.  After creating a billing profile & entered the fees I am finding that when I make a call the billing don’t  bill the call correctly.
> example say I have entered in
> Onpeak init rate  as 0.015
> Onpeak init interval  as 60 seconds
> Onpeak follow rate 0.015
> Onpeak follow interval   1 second
> What I am finding is that when I make a call the first 60 seconds is being charged at 0.009.  But if I set the Onpeak init interval  to 100 then the correct amount is being billed but then the initial billing interval for 100 seconds.
> It looks like  to me that the Onpeak init interval  amount when set to 60 is ony charging 60% of the Onpeak init rate as if its doing  0.015/ 100 * 60 = 0.009 ..    is this supposed to be that way ?  as it really confusing up my billing rates
> From what I read in the manual should it be Onpeak init rate is billed for what ever seconds are in the Onpeak init interval?
> Regards Paul
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
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